The only way to prevent this from happening, would be to remove or relax your current rulebase, however this would apply to all your transactions. Also here is some document on how to fix the problem you are having right now. The CardExpiry date that has been entered is not a valid month and year combination. If this card number can still not be validated by the Sage Pay system you will need to use a different card type in order to proceed with the transaction. The Billing Phone contains invalid characters. You will need to check your code to ensure you are submitting the correct value. If you're trying to use one of these cards, you'll need to use another card to make the purchase. An active transaction with this VendorTxCode has been found but the Amount is different. A required parameter is missing. GBP for UK Sterling, USD for U.S Dollars. Unfortunately, you are unable to reverse an aborted transaction and if you need to release the transaction, you will need to put through the transaction again. The number of authorisation attempts exceeds the limit. When you receive the notice: "card not supported" on your credit card machine, it means just that - the specific card brand (or type) you are attempting to charge is not supported by your processor (or you are yet to register for processing that card brand). "card not supported" on a credit card machine Credit Card Processing Blog If this error message has only appeared on one transaction, then please retry the transaction again. the card range not supported by the system In case your SD card is missing a drive letter, click on the 'Add' button. Incorrect Fixed value entered. The request was unsuccessful to the server being down or overloaded. The certificate must be valid, based on the computer system clock (not expired or valid with a future date). You will only ever be required to provide us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. I need the MLNX_OFED for the infiniband network card works properly. The payment requires authentication, Token system does not support this. You will need to ensure that your code is sending the customer's cardholder address to where the card is registered in the BillingAddress field. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. This system messgae is generated when the currency you have selected in your POST does not support minor currency units. File: includes/commerce_sagepay_server.inc Func: commerce_sagepay_server_redirect_form () Full list: As you are using the Direct solution and hosting your own payment page you will always need to provide us with the CardType field to enable us to validate the card type matches that of the CardNumber field that has been provided. The Card Range not supported by the system. No further action needed. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, SagePay: Test card details not being accepted, How Intuit democratizes AI development across teams through reusability. The Transaction has already been Released. the card range not supported by the system by The gunner must then draw a range card on anything available (Figure D-12). A valid card number has not been supplied in the Card Number field. If you have not been able to obtain a successful authorisation after the third attempt, the Sage Pay system will cancel your transaction and present you with this error message. The Card Range not supported by the system. You will need to check your code to ensure that you server doesn't send more than 200 characters each time. The start date that you have selected is later than the current date. The Transaction was Registered Successfully. Card failed the LUHN check. 4021 : The Card Range not supported by the system. You will need to check that you are sending the correct SecurityKey of the original transaction in this field. I tried to purchase, and it said "Your card does not support this type so the proper error codes can be logged. You will also need to check your code to ensure that your test and live Form encryption passwords are case-sensitive and in the exact same format with no spaces before or after them. If no card address is provided you will be presented with this error message. Information received from an Invalid IP address. If the related transaction you are trying to authorise is NOT an AUTHENTICATE transaction, you will receive this system message. 3D-Authentication failed. Basically, if the feature is supported, THEN the response code is 206 and the response contains HTTP header Content-Range with info about the bytes included in the response. It would only be generated if you have integrated using the Direct method as this field indicates the type of card (Visa, Mastercard etc.) To determine what the code means you will need to contact your merchant bank as they are bank specific. This Surcharge already exists (paymentsystem and currency combination). 3) Live with it as is. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. This field can contain up to 10 characters. If you double click on the card and go to the Drivers tab of the dialog that opens, give us the Driver Version. The start date you have supplied is after the end date. You must enter the address to which the card being used is registered in the card address box provided on the payment page. If you are wishing to add another card type to your account, please check with your acquiring bank first before notifying Sage Pay to ensure that your merchant number has been set up to accept this new card type. You can follow the question or vote as helpful, but you cannot reply to this thread. If any other characters or spaces are being passed or provided, then you will receive this error code and message. The primary admin user cannot be deleted. The Billing Firstname contains invalid characters. The DEFERRED transaction you are attempting to RELEASE has already been ABORTed. Thank you for your reply. element either not found, or present more than once. The Vendor field should contain the Vendor Name which you specified on your application form when you signed up to Sage Pay. 4021 : The Card Range not supported by the system. - Opayo This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. If you need to process this transaction, you will need to process the Authenticated transaction again. The command passed in the parameter was not recognised. Problem: This payment method is not supported by our system ##### tag either not required for this command or XML structure is incorrect. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the correct field. Select Device Manager in the results and when it loads expand the Display Adapters node. Returned when a transaction is declined or rejected. You will need to check your code to ensure you are capturing the correct value being returned from Sage Pay and also that the VPSTxId you are submitting back to Sage Pay is correct. italian sayings about love and life. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. as outlined in our Protocols. The TxType field determines how the transaction will be processed by the Sage Pay system. Your original transaction registration should always contain a description field which should contain a brief description of the transaction being performed. If you have received this system message, it is likely that you are attempting to send an automated REFUND, REPEAT or AUTHORISE request against the original transaction from your server (i.e you are performing any of the above outside of the My Sage Pay admin area) and the RelatedSecurityKey does not match with what we have in the database for this transaction. The StartDate is in the future. The Contact Number contains invalid characters. You will need to make sure that you are sending the correct values for example: 123.45 4567.89 0.34 12.30 but not the values 123.456 4,567.89 .34 12.3 Check your code to ensure you are formatting the Amount field correctly. Monzo Community Unable to use card with Sage Pay Monzo Chat _sam(Sam) 9 January 2016 18:54 #1 The RelatedSecurityKey is a unique security value for each transaction and would have been sent back to your server in the status response of the original transaction. If the card being used is a newly issued card it is likely yet to have been added to our systems. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. The VendorEMail field can only ever contain a maximum of up to 255 characters and if you pass more than this within this field, you will receive this system message. The authorisation response was taking longer than expected and has therefore timed-out as a security measure. Also check to see if you have submitted the full VPSTxId, including the hyphens and curly brackets. The PaymentSystem does not support direct refund. If the card was issued outside of the United States, this might be the problem. The specified and combination is not valid, or the user may be locked out. VGA card not supported by UEFI driver (weird pixelation????) Cannot complete request. You are receiving this system message because your transaction does not include the TxType field when being posted to Sage Pay. If the card has expired it will need to be destroyed and a different card type will need to be used ensuring that the expiry date has not passed. When attempting to post a transaction registration using the Form integration method you will need to have had an encryption password generated by Sage Pay. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0710 and not as 07/10 should be sent for an expiry date of July 2010. This can be done within the My Sage Pay admin area under the Account administration section. An active transaction with this VendorTxCode has been found but the some data fields are different. This is a standard HTTP Error. The following are the supported graphics cards: Intel Iris Plus Graphics Intel UHD Graphics Intel Iris Xe Graphics This system message is only generated if you are using the Direct integration method and the card type field you are submitting to us is the incorrect length. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. Please contact Sage Pay support who will be able to generate your Form encryption password to enable you to post Form transaction registrations. Please press Windows key and R key on your keyboard at the same time. You will receive this system message if you have not provided us with a CardType field within your Direct transaction registration POST. Please refine the search. The ReleaseAmount value must also be less than or equal to the amount of the original Deferred transaction in which you are attempting to perform the Release. Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. Please check to ensure that a Vendor name is being provided with each transaction as this is a required field. A valid value is required in the format 123.123.123.123. The PaymentSystem used for the original transaction does not support repeat transactions. The Billing Address contains invalid characters. All issue numbers must be entered exactly as they appear on the card, without spaces (either 1 or 2 digits). You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. You will need to ensure that your code is not sending more than 20 characters within this field and that no invalid characters are being sent. If you believe this account should not be closed we will be able to investigate this issue further immediately. The BillingAddress and BillingPostCode are required. The PayPal billing agreement was not accepted or failed. You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. If you attempt to refund in another different currency to the original payment then you will receive this system message. The method requested is not permitted against this resource. This could be caused by several reasons such as authorisation communication and high volumes of transactions being authorised. Thanks for contributing an answer to Stack Overflow! You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. Only whole numbers of Yen are acceptable. The Transaction was Registered Successfully with Sage Pay. You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. f: Alt+Tab to a popped up window name 'Message" which contains the following. Please check you code. cannot be more than 50 if is not provided. The resource requested is no longer available and no forwarding address is available. The syntax of the request was not understood by the server. If a value is supplied, should contain either 0 or 1. This URL must be http:// or https:// and be no more than 255 characters in length. The ContactFax field, if provided, can only contain a maximum of up to 20 characters. 4021 : The Card Range not supported by the system. You will need to check your code to ensure that you are providing us with a Billing Address field confirming the customer's cardholder address to where the card is registered. Unable to find the transaction for the or supplied. For example, if you send M, you must have a MOTO enabled Merchant Number registered with Sage Pay. All cards issued are part of a range - this is defined by the first 9 digits of the card number. Please use the mobile device. The CardNumber field should only contain numbers. Your POST has a Currency value that does not support minor units, but your Amount field has a decimal point in it. The Billing City contains invalid characters. This error message will be displayed when you have failed to be authenticated through 3D-Secure and the card provided will not allow you to proceed until this has been passed. More than 50,000 rows returned. You will need to check your code to ensure that you are posting a valid e-mail address which is less than 255 characters in length. You will need to check your code to ensure that your server does not send more than 100 characters within this field. You do not have any Custom templates uploaded onto your Sage Pay account and have selected to use the Custom templates option within your live My Sage Pay account. Check your code to ensure you are checking the validity of all CV2 numbers entered on your site before forwarding them to Sagepay. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. Making statements based on opinion; back them up with references or personal experience. The vendor account does not support direct refund. This only occurs if there are problems with your POSTing component. Success! The Amount is outside the mininum and maximum limits. 3. The surcharge xml contains a fixed value with the incorrect number of decimal points for the currency. Some debit cards require a PIN to be entered. You will need to check to see that the original transaction you are attempting to RELEASE or ABORT is a DEFERRED transaction. The Related transaction is not an AUTHENTICATE. The amount value is invalid, this value must be no more than + or - 15% of the original value. More information on the different TxTypes can be found within the protocol document. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. The server encountered an unexpected condition which prevented it from fulfilling the request. The BillingAddress field, if provided, can only contain a maximum of up to 200 characters. Fraud screen detail does not exist for this transaction. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. Simulator cannot find your vendor name in its database. The eMailMessage field can contain a maximum of 7,500 characters. susan flannery daughter. Please supply ISO 4217 standard currency codes. Troubleshooting an "Your card does not support this type of purchase" error: Is it a debit card? 123.456 instead of 123.46, then you will receive this system message. The value which is being sent accross in this field is more than this. Exceeded the allowed amount of commands to execute. If you receive this message, it means that the transaction has been successfully Registered. This will cause the payment pages not to appear and generate this error. Please use mobile device to refund transaction. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? Are there tables of wastage rates for different fruit and veg? You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. The Contact Fax contains invalid characters. You will need to check your code to ensure that your server is sending a valid e-mail address which does not contain more than 255 characters in length. 3D-Authentication failed. The difference between the and value must be no greater than 50. Error: only 0 Devices available, 1 requested. Error (retrieving/updating or inserting) data. or element either not found, or present more than once. You are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. All previous AUTHORISE requests in total must not exceed the 115% value and any further AUTHORISE requests will be denied if they exceed the maximum limit. If any other value is passed within this field, the Sage Pay system will not be able to identify how to process the transaction. Unable to find the transaction for the supplied. Please check the related transaction is a AUTHENTICATED transaction. There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. Check the format of your request message. Try a different card" solved. Solved: This Device Doesn't Support This SD Card - Wondershare If you have received this system message it it likely that you have not provided us with a valid card number within the CardNumber field. The certificate must not be in the AT_SIGNATURE part of a container. It may also be worth checking to make sure that there are no spaces being passed (as this will be considered as a character) and also that the next value within the protocol is being separated by an ampersand (&) within your transaction registration. This system message is generated when you have not supplied the correct value in the VPSTxId field. Any other values or characters will not be allowed and will result in this error message. This error occurs if the Sage Pay system attempts to do something to a transaction that is not in a state where such an action is acceptable. Intel UHD/Iris Xe/Iris Plus Graphics Driver | Driver Details | Dell India You will need to check your code and ensure that your server/shopping cart is generating a unique VendorTxCode for each new transaction. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. You will need to send the long card number only which is situated on the front of the customers card. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. Unfortunately there is no way o reverse a voided transaction and if you need to take the payment again, you will need to put through a new payment transaction. The DEFERRED transaction you are attempting to RELEASE has already been released. You will need to check your code to ensure that your server is not sending more than 50 characters within this field. The payment can now be authorised and sent for settlement. Everything worked as expected and a new resource has been created. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. as the VPSTxId, which uniquely identifies a transaction to the Sage Pay system, is generated by us and returned back to you. TransactionType of the related transaction is not supported for this operation. Client IP address is restricted by the vendor. System boots fine with secure boot off. 2. Thereafter, find BIOS Mode to check whether your Graphics Card supports UEFI, EFI (Extensible Firmware Interface), or BIOS. Pick Up Card. Cause Random bit count not supported by system events typically indicate that the signal from the card swipe at the reader got corrupted on its way to the panel, this happens on very long runs (reader is too far from panel) or due to wiring issues and/or electrical noise interfering with the signal. Disconnect between goals and daily tasksIs it me, or the industry? The GiftAid field specifies whether you wish to apply gift aid to the transaction.