After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. StubHub corporate office address : StubHub We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. Buy sports, concert and theatre tickets on StubHub! These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. Ticketbis makes it easy for users to attend events all over the world. In 2015, eBay enabled $82 billion of gross merchandise volume. Read on to get the help you need to contact StubHub. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Find contact information here. Will His AI Plans Be Any Different? WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. This article has been viewed 52,013 times. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. Suite 1 Avon, NY 14414. info@quicklees.com Joo Almeida D'Ea Head of Integration Office. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. Stubhub serves customers worldwide. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. WebSend us a message. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. You should not rely on any forward-looking statements. Lots of answers to questions are in our FAQ. We'll do our best to get back to you in the next 24 Stubhub hours. form" and let us know how we can help you. Surviving wasnt easy. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. Corporate Phone Number: 1-415-222-8400. StubHub Email Search through past posts using the search bar at the top of the forum page. President of StubHub When Covid Being OK With Spectacular Failure. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). They mention on their website that you should call their normal customer service number to ask about adding an event. Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. StubHub - Wikipedia Copyright 2021 by Sukhinder Singh Cassidy. customersupportuk@stubhub.co.uk. On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. Stubhub serves customers worldwide. StubHub Corporate While all of this was going on, we were also forced to quickly restructure every part of our internal cost base. WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history The contact number is only for US and Canada. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. StubHub 199 Fremont Street, Floor 4. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? HEADQUARTERS. 3 if you sold tickets already and have an issue. The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available Every order is 100% guaranteed. StubHub Corporate Office - FairShake The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Check your order confirmation email for I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. Office Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Include your email address to get a message when this question is answered. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). StubHub - Buy & Sell Concert, Sport & Theatre Tickets Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. In this regard I was right; but major unforeseen risks would also unfold on my journey. Check out, All tip submissions are carefully reviewed before being published. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. Contacting StubHub While StubHub does not offer live chat, they do have a phone In February of 2020, we sold StubHub for $4 billion. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. Enjoying This Built In Excerpt? contact StubHub Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. This article was co-authored by wikiHow staff writer, Eric McClure. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. By signing up you are agreeing to receive emails according to our privacy policy. What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. Our RSS feed includes all eBay news articles published on this website. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. To subscribe, click on the button below and copy the URL into an RSS reader. Founded in 2,000 and with presence in over 40 Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. She has a successful track record scaling and growing businesses internationally. Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. StubHub Phone, Email, Address, Customer Service Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt % of people told us that this article helped them. NYC Flagship Office - Stubhub. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. Thanks to all authors for creating a page that has been read 52,013 times. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). If the only thing you know about sports is who wins and who loses, you are missing the highest stakes action of all. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. This was not just bigit was unprecedented. Does StubHub have live chat? Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. It's often the quickest way to sort something out. Enjoying This Built In Excerpt? Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. How do I ask Stub Hub to list an event for which I have tickets? StubHub - Elliott Report As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. How do I contact? Sign up for News Alerts to receive occasional emails about eBay corporate announcements. WebHow To Contact StubHub Corporate Office Headquarters. Joel Santirso Senior Product Manager. To provide a deeper support system beyond grants, we lend our Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. Find startup jobs, tech news and events. Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. StubHub to Close SF Office, Lay Off Up to 160 Workers - The Real I live in Singapore where the StubHub app is not avail.