Executive Manager, Industrial Relations Qantas Social profiles Profile privacy Connect with Sonia Millen, Now Reveal the information hidden below for free +61 43 Phone (Direct) (310) 665-2262 Phone (HQ) @qantas.com.au Email 10 Bourke Rd, Mascot, New South Wales, 2020, Australia Office Address (HQ) Reveal for Free For Joyce it has been a public relations dream - to say nothing of would-be passengers that are romanced by the prospect of saying goodbye to stopovers on long haul flights. The airline wage freeze offer is insulting to engineers who have borne the brunt of COVID-19 stand downs and redundancies.. Prior to Qantas, Olivia had held senior executive roles for a number of organisations including lobby group, the Tourism and Transport Forum and the Australian Tourist Commission. But if theres anybody that can see through being given a gold star, its teachers - we invented it. Qantas Group - Senior People Consultant In the meantime, if youre lost track of the various developments in relation to this landmark industrial dispute, Greg Bamber, Professor in the Department of Management at Monash University previews whats next and gives a re-cap for The Conversation. The arbitration process could be accelerated if the parties could narrow down which issues remain to be arbitrated, that is decided by FWA. Instead he could accept the same level of pay increases that he is offering to Qantass staff. Qantas hasnt decided which of two new aircraft - the Airbus A350-1000 or the Boeing 777X-8 - it will choose for the Sunrise routes. She also practised as a lawyer with Freehill Hollingdale & Page (now Herbert Smith Freehills), where she specialised in corporate work, and spent several years as a lecturer in the Faculty of Law at both the University of NSW and the University of Sydney. New Relations Internationales jobs added daily. Underlying pretax profit of AUD 1.4 billiona record . He is also a Director of a number of controlled entities of the Qantas Group. She is Chair of the Audit Committee, a Member of the Nominations Committee and a Member of the Safety, Health, Environment and Security Committee. That's when Qantas's optional order for up to 50 Boeing 787s kicks in, although the deliveries will be split in an as-yet-undecided ratio between Qantas and Jetstar. She is a Member of the Council of the University of New South Wales. Eight-member Board comprises a majority of independent Non-Executive Directors who, together with the Executive Director (Group CEO), have extensive experience and diverse perspectives. Heres the fix, Five ways businesses can beat the scourge of busyness and boost productivity, My Biggest Mistake: Martin Karafilis, CEO of Fishburners. Together with Prof Jody Hoffer Gittell, Prof Tom Kochan & Dr Andrew von Nordenflytch, Prof Greg Bamber is coauthor of 'Up in the Air: How Airlines Can Improve Performance by Engaging their Employees': : Qantas chief Alan Joyce with Chairman Leigh Clifford. Qantas had no choice but to stand down its workers due to the government restrictions and the downturn in air travel, according to a court ruling that has clarified . Forsyth, A, Stewart, A (2013) Of 'kamikazes and mad men': The fallout from the Qantas industrial dispute. Unions take Qantas to High Court in JobKeeper fight You never give up. (PDF) A case study of the role of collective bargaining in corporate Employer Relation: Qantas Airways Industrial Conflict | 123 Help Me Qantas wage freeze offer is "insulting" as staff prepare to strike In the meantime, the challenge for all the parties is to rebuild trust, to restore good working relationships and to rescue Qantass reputation with its staff, customers, the government and other stakeholders. In a Facebook post earlier this week, he announced he would be formally deregistering the party: .css-cumn2r{height:1em;width:1.5em;margin-right:3px;vertical-align:baseline;fill:#C70000;}This is one of the saddest moments of my life. The split is most striking in secondary schools, where the student-teacher ratio is 12.4 at public schools compared with 10.5 at independent providers. Challenge yourself to take the lead with all analytical and data-driven activities across the Qantas Group Industrial Relations portfolio; Fast-paced, dynamic team environment where you'll partner with a broad range of stakeholders ; Full time permanent opportunity, based at our Mascot Campus; Joyce has got major form in this regard - no one could forget the grounding of the entire fleet and the staff lockout back in 2011. Industrial Conflict Analysis: Qantas Airline Case In this role, Rob also leads the ongoing group-wide transformation program, and has overarching responsibility for HR policies and procedures across the Group. But will this become a hollow victory? Derryn Hinch: We aspired to much and achieved a lot.. In line with our community guidelines, we ask that you refrain from discussing political parties and personalities on this page. 201 See Qantas Industrial Relations Update above n 33 202 TWU v Qantas 2012 from MANAGEMENT 100 at Neumann University. Cheers were heard at gate two at the domestic terminal as the final boarding call was made for QF 438 to Sydney (AAP). This is not pie in the sky; there are airlines where the CEO strives to win the engagement of staff. So, Ruggs counsel is arguing that she is still employed, in order to support getting an injunction to keep her in the job. She is Chair of the Remuneration Committee and a Member of the Audit Committee and a Member of the Nominations Committee. This time around Qantas management is at loggerheads with international pilots over the pay and conditions on the planned Sunrise" flights which will fly non-stop from the eastern states of Australia to London and New York. Ruggs counsel, Angel Aleksov, told the court on Friday that Rugg was pushed or jostled into resigning on 23 December. Qantas Employment Relations - News Stories - Docest The Membership and Administration Officer is responsible for our group memberships, customer relations, database support and general administration. John joined Qantas Airways in 1999 and holds an Air Transport Pilot Licence with 10,000 hours flying experience. 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Union complains Qantas is using $1,500 jobkeeper payments to pay Mr L'Estrange was also a Non-Executive Director of Rio Tinto plc and Rio Tinto Limitedbetween September 2014 and May 2021. Qantas Engineers Vote For One Minute Strike Action From Late August Ms Hey is Chair of Bendigo and Adelaide Bank Limited and a Director of the Commonwealth Superannuation Corporation. And were very cognisant of the challenge thats involved in that. Qantas seems to be assuming that FWA would not make decisions that would seriously encroach on what employers refer to under such headings as business decisions and managerial prerogatives. These might include which work is conducted, by whom and in which country that work is performed. He plays tough with industrial relations while being one of the highest-paid executives in the country. Together with Prof Jody Hoffer Gittell, Prof Tom Kochan & Dr Andrew von Nordenflytch, Prof Greg Bamber is coauthor of 'Up in the Air: How Airlines Can Improve Performance by Engaging their Employees': www.cornellpress.cornell.edu/book/?GCOI=80140100965480 At the recent AGM, Qantas shareholders endorsed the current management strategies and huge pay increases for its CEO Alan Joyce. From today, the NSW government has entered the caretaker period, which basically means no major decisions, appointments or contracts will be entered into as the campaign ramps up and no political material will be posted across the state governments socials. This followed a long-running bargaining dispute between unions . For copies of recently-issued ministerial press releases or information on the election policies of any political party, please pic.twitter.com/TcGGVtk1q0. Industrial relations: Qantas loses appeal over 'unlawful' outsourcing Mr Joyce spent eight years at Aer Lingus, where he held roles in sales, marketing, IT, network planning, operations research, revenue management and fleet planning. The Wobblies attacked the AWU for excluding Asian workers, which resulted in them forming their own union organisations. As Chairman of an IT business that was ultimately sold to a US private equity firm, Andrew gained valuable commercial insight as well as practical governance and board leadership. Qantas chief executive Alan Joyce plays industrial relations hard ball. Monash University provides funding as a founding partner of The Conversation AU. Qantas will increase its workforce by 8,500 over the next decade, as it announces a new engineering training facility. 4.23pm Qantas is officially back in the air. It is this grim backdrop that saw the grounding of Qantas airline's entire fleet. Foreign affairs minister Penny Wong met today with her counterparts for a Quad foreign ministers meeting in New Delhi, India. There is Qantas customer chaos raging at the moment lost luggage, one in 10 flights cancelled in May and even an apology to a traveller whose fathers ashes were lost en route but Purvinas says workers wouldnt seek to inflame that situation. He is a Member of the Remuneration Committee, and a Member of the Safety, Health, Environment and Security Committee. The latest stories, funding information, and expert advice. But Joyce is not about to dangle this carrot. Group Executive, Strategy, People and Technology. Only a few weeks ago, short-haul pilots overwhelmingly voted against that groups enterprise bargaining agreement and negotiations have returned to square one. Earlier this month, the Federal Court ruled that the airline's workers are not entitled to sick, compassionate or carer's leave while Qantas has stood them down. But this ban on further industrial action does not apply to overseas unions. Using a Qantas Pass. Before Qantas, Andrew was Senior Vice President Public, International, Industry, Environment Affairs at Emirates, based in Dubai and was a key architect in the Qantas Emirates alliance that launched in 2013. Free to sign up. Website designed by MILLY + CO.MILLY + CO. Get excited, New South Wales theres a state election coming! Since 2018 she has also been on the board of the Great Barrier Reef Foundation. Also together with Profs Russell Lansbury & Nick Wailes, he has published 'International and Comparative Employment Relations: Globalisation and Change', 5th edn, Allen & Unwin, Sydney: http://www.allenandunwin.com/default.aspx?page=94&book=9781742370651 But a Qantas Group spokesperson responded that management had been negotiating in good faith on the agreements and was disappointed with the completely unnecessary outcome. But is this really the case? Leverage your professional network, and get hired. Australia, the US, India and Japan join to counter new and emerging forms of terrorism, radicalisation to violence and violent extremism. PRIVACY POLICY. He has been a Director of the University of Notre Dame, Australia since 2014, and was appointed Deputy Chancellor of the University of Notre Dame, Australia in 2017. Further, Qantas is in serious conflict with several of its key stakeholders: the government, passengers and important groups of the workforce. He is a member of the ACC General Counsel Advisory Board, and ACC Australias GC100 and Advocacy Network. Industrial relations in 2011 will be remembered by most observers for the dramatic October grounding of the Qantas fleet of aircraft. Were sorry, this feature is currently unavailable. Cutting out hubs would be appealing particularly to Qantas premium (and much more profitable) customers. Administrative Assistants. Indeed he wants to achieve 30 per cent in productivity improvements, most of which will come from staff. She was formerly Chairman of QBE Insurance Limited, a Director of Telstra Corporation Limited, Coles Group Limited, Crane Group Limited, Energy Australia Limited, TAB Limited, Snowy Hydro Trading Limited, Sydney Water and AGL Energy. ##### A strong brand essence emerges rvhen each of the elements in Figure 7. combine and focus on a single dominant consumer promise-and this. Theyve all suffered through COVID-19, particularly with the airline being so woefully mismanaged. With the industry still recovering from the impact of the pandemic, the last thing it needs is the threat of industrial action, the spokesperson said. He is Chair of the Safety, Health, Environment and Security Committee,and a member of the Nominations Committee. Its culture radiates teamwork and two-way engagement between the company and its workforce! But Joyce will need to weigh up the longer-term benefits and the appeal to customers of bypassing hubs. They bring a breadth of experience spanning the operational and commercial dimensions of multiple airlines in different countries, as well as experience in marketing, customer experience, loyalty, legal and other disciplines. MBA, BA (Hons) | Independent Non-Executive Director Age: 52. More. The government wants to roll out a PR campaign to raise the status of teaching, and thats great. One seat in the federal Senate and then three seats in the Victorian upper house. promise is delir-ered time after time after time. Share. Maintain the rage. "Upholding Qantas's . Save. Alan Joyce was appointed Chief Executive Officer and Managing Director of Qantas in November 2008. SmartCompany is the leading online publication in Australia for free news, information and resources catering to Australias entrepreneurs, small and medium business owners and business managers. He held the position of Executive Manager, Group Safety and Health between 2009 and 2012, following six years at Jetstar as the Group General Manager, Flight Operations and Safety where he was a founding member of the Jetstar senior management team in 2004. Answer: Introduction Anyone who is deriving an earning with the help of any work gets engaged with an organisation and with the management of the concern. Sally Ruggs counsel, Angel Aleksov, has revealed that one of the reasons that Monique Ryan lost confidence in her chief of staff was because Rugg travelled on an aeroplane with Covid. Four years ago they supported an unfortunate attempt by private equity funds to buy Qantas. $50. To do so depends on engaging with its workforce. Before being appointed to FWA or one of its predecessor institutions; most FWA members had worked as industrial-relations practitioners, either as officials of unions, employers, governments or in the field of industrial law. Photograph: AAP Updated at 17.37 EST It disrupted many of its customers and its workforce. We should encourage Joyce to adopt a more enlightened view of corporate social responsibility! Qantas Group CEO, Alan Joyce (centre) with trainees and pilots at the opening of a new Qantas flight training centre in Brisbane last year. Im not going to occupy it. Qantas too could learn much from Southwest, if it does aim to improve its industrial relations. In these various roles her responsibilities ranged from sales channels, revenue management and network planning, to transformation in catering, airports and network. Stephanie holds a Bachelor of Commerce (Honours) from the University of Melbourne. 201 See Qantas Industrial Relations Update above n 33 202 TWU v Qantas 2012. Employment Law and Workplace Relations Monthly Update - November 2020 If any political material is posted it will be promptly removed. Rugg is seeking an injunction to keep her job, pending a final hearing. These workers would not be paid while locked out. He also announced that two days later, Qantas would lock out its staff who are represented by the three unions involved. Guardian Australia revealed last week that the Australian government had imposed strict new security rules at the Adelaide site where nuclear-powered submarines will be built, as part of the latest moves to reassure allies that sensitive military secrets will be protected. Executive General Manager Staffing and Customer Services who had worked with from BUSINESS BUS202 at Macquarie University Andrew leads teams with responsibility for the management of legal, governance, compliance and business integrity, industrial relations, remuneration and benefits, and corporate affairs across the Qantas Group. Qantas says 447 flights have been cancelled, with furious passengers in major cities around the world vowing never to fly with Qantas again. (the N{arlboro con-bor' , or a logo the Qantas flving kangaroo). If such private equity funds bought Qantas, the new executive teams industrial-relations tactics would make Qantas recent tactics look mild! Conversely, if customers receive poor service they are more likely to use another airline that provides better service. The Australian Services Union, Transport Workers Union and Flight Attendants' Association of Australia are among a coalition that will on Wednesday seek leave to appeal a landmark court judgment on how JobKeeper works to the High Court. Between 2004 and 2010, Ms Hey was Managing Director of various Ericsson entities in Australia and New Zealand, the United Kingdom and Ireland, and the Middle East. Ms Hutchinson is currently Chancellor ofthe University of Sydney and Chairman ofThales Australia. Protesters gathered outside the Australian High Commission in London as part of this Qantas action day, to demonstrate support for airline staff engaged in this dispute in Australia. On the submarines, he said: .css-cumn2r{height:1em;width:1.5em;margin-right:3px;vertical-align:baseline;fill:#C70000;}And it does involve a really significant hardening of security in a physical sense with buildings and fences and the like, but also in an IT-sense around the information which goes with that. Explains that qantas airways' industrial conflict is a result of deteriorating employee relations. Qantas Airways Limited ABN 16 009 661 901. go directly to the website of the relevant political party.This page will be moderated during the caretaker period to ensure political material is not posted. Those aircraft will include the larger 787-9 model, which is a stretched version of the original 787-8 and capable of carrying up to 20% more passengers. If they can't come to an agreement in that time, the FWA full bench will rule on the dispute. Qantas has claimed the impact of the industrial action and its resultant close-down at $194 million and that ongoing action would have caused an additional $85 million in losses per month. The caretaker period for the NSW State election starts on 3 March 2023.During the caretaker period, limited updates will be made to this account. Qantas too could learn much from Southwest, if it does aim to improve its industrial relations. The Best Theory of Industrial Relations - 1375 Words | 123 Help Me Qantas fights on against court ruling it unlawfully sacked 2,000 workers The three most prevalent theories of industrial relations which exist are The Unitarist theory, The Pluralist theory and The Marxist theory. Bargaining the Qantas way: how not to run an industrial dispute Olivia joined Qantas in 2009 and has held several positions, including the role of Chief Customer Officer, Group Executive, Brand, Marketing and Corporate Affairs and Group Executive for Government Relations and Corporate Affairs. The decision by Fair Work Australia (FWA) to terminate industrial action between Qantas and three unions has delivered a more certain future for this protracted dispute, setting a timeline for. The disputes have its roots in the new enterprise agreements between Qantas and unions in the last quarter of 2010. eba jobs in Sylvania Southgate NSW 2224 - au.indeed.com Firstly, this report will give the brief background of Qantas Company and analysis the industrial relations pressures in the development Qantas through the whole industrial dispute. It is impartial and sometimes called the industrial-relations umpire. Cancelling or changing a Reward flight booking. Oct 6, 2020 - 2.47pm. Industrial action could impact a lot of flights across a lot of airlines . There have been years of meetings and no progress, he continued. The defence minister cited Australias supply of rapidly assembled cardboard drones to Ukraine as an example of Australian ingenuity. The disputes commenced in late 2010, when Qantas and unions commenced bargaining for new enterprise agreements. Qantas also needs its fleet managers that have been seconded to Sunrise to refocus on domestic operations. They bring a breadth of experience spanning the operational and commercial dimensions of multiple airlines in different countries, as well as experience in marketing, customer experience, loyalty, legal and other disciplines. According to the airlines annual report, Qantas CEO Alan Joyce was paid $1.98 million in 2020-2021 (up $250,000 from 2020, though significantly down from Joyces $10 million salary in 2019), while 8500 Qantas staff were sacked over the course of the pandemic. This includes the Groups 2050 net zero emission plan one of the first of any airline worldwide and our program for waste and plastic eradication. Industrial relations Qantas faces High Court challenge after unions allege misuse of JobKeeper It could be bad news for employers if the unions succeed BY Jess Bell 14 Jan 2021 Qantas is facing a High Court challenge from unions after they claimed the airline had misused JobKeeper subsidy. His aim was to trigger government intervention. Mr Joyce is a Director of the Museum of Contemporary Art Australia and the Sydney Theatre Company. Can't find my Qantas Pass email. Mr Oldmeadow is a former ACTU industrial officer, working on aviation issues, who became an Ansett executive in the late 1980s and then a Qantas industrial relations manager until 1997. The Board is made up of three women and five men. Some commentators have observed that FWA is a relatively new institution (it was born on 1 July 2009) and that this is its biggest test so far. FWA awarded the parties in dispute a period of 21 days in which to try to negotiate settlements. Aleksov said that Rugg received a formal warning about travel with Covid and Ruggs affidavit explained that the reason was that it was on doctors advice. Lets hope that this is its aim. Before that, he spent over 15 years in leadership positions with Aer Lingus, Ansett andQantas. If Qantas were to develop a strategy that the workforce were engaged with, it would then be easier to implement such a new strategy successfully. Andrew previously worked in public affairs, government andjournalism. Such settlements could last for up to four years. Threatened Industrial Action Could Further Disrupt Australian Airports Traditionally pilots are remunerated with reference to the weight of the aircraft. Lucas Baird Reporter. General Counsel and Group Executive, Office of the CEO. BCom, Grad Cert (Mgmt), GAICD | Independent Non-Executive Director Age: 56. Previously, Markus served as the Executive Manager of Network, Revenue Management and Alliances, where he was responsible for a large part of the commercial strategy for Qantas International and Qantas Domestic. News Corp reported that the work had been done, complete with Marles embossed name on the door. Markus joined the Qantas Group in 2011 and was previously Regional General Manager for Qantas based in London after serving as Head of Group Strategy and Head of International Revenue Management. Our objective is to maintain a competitive . Hinch first entered federal parliament under the banner of Derryn Hinchs Justice party in 2016, with three MPs following him in the Victorian parliament at the 2018 election, though Catherine Cumming quickly defected to sit in the upper house as an independent. Qantas see its proposals to outsource more work and establish more subsidiaries overseas as falling under such headings. Ms Brenner was formerly a Managing Director of Investment Banking at Investec Bank (Australia) Limited. At both Qantas and Ansett, he led the network planning, schedules planning and network strategy functions. Andrew Parker was appointed Chief Sustainability Officer in August 2021 to drive the Groups sustainability and ESG (environment, social and governance) strategy and commitments. He could share information with the JWP and request help from mediators if the JWP could not reach consensus. Basic Qantas Points & Credit Card Intro. QANTAS was founded in 1920 in Queensland, in outback Australia. Stories of Qantas' broken promises abound from stranded passengers, cancelled flights, lost luggage and impossibly long check-in queues. Although it is a known fact that cases of industrial conflict has reduced in the recent past (Peetz 2007), inconsiderate management policies can undermine employer relation thus reversing the trend and resulting in serious industrial conflicts. After many negotiations between Qantas and of these three unions, each union balloted their members then deployed relatively mild industrial-relations sanctions. The law "simply. Qantas to boost workforce after posting record profit. As most companies are interested in . Qantass CEO Alan Joyce insists that he had no alternative other than the nuclear option - grounding his entire fleet without notice. Industrial relations in 2011 will be remembered by most observers for the dramatic October grounding of the Qantas fleet of aircraft. United Firefighters Union of Australia v Easy (2013) FCA 763. Aleksov said that Rugg worked 70-hour weeks, exercised a right to refuse unreasonable additional hours, and was the subject of retaliation. The New Qantas would also sell many of its assets, including those it inherited from Australian taxpayers. At the 2022 state election, he made a failed attempt to enter Victorian parliament, while MPs Stuart Grimley and Tania Maxwell were not re-elected. $130. In July 2021 the federal court ruled Qantas's outsourcing of the workers was in part driven by a desire to avoid industrial action, which is a breach of the Fair Work Act. He served as Secretary to Cabinet, and was Head of the Cabinet Policy Unit from 1996 for more than four years. It is possible to rebuild relations after major disputes. Qantas will increase its workforce by 8,500 over the next decade, as it announces a new engineering training facility. .css-cumn2r{height:1em;width:1.5em;margin-right:3px;vertical-align:baseline;fill:#C70000;}Personally, even though the Justice party will no longer exist, I shall publicly (and privately) keep fighting over perceived wrongs and real injustices. Package. Aleksov notes there was also a payment for additional hours, but argues these still had to be reasonable. At todays press conference, Marles also said decisions on the infantry fighting vehicle project - known as Land 400 Phase Three - were being handled by the defence ministry minister, Pat Conroy. Stephanie was appointed as a Board Director of Aviation Aerospace Australia in September 2021, prior to which she was a Board Director of The Association for Data-driven Marketing and Advertising for six years.