practice application and interview questions based on the focus capabilities Recruitment Support Officers work Monday to Friday during business hours from 8am to 4.30pm (hours will vary if part time).. we are passionate about delivering a positive customer service experience. This means you have met the job requirements and may be considered for similar jobs for up to 18 months. Targeted questions are open-ended questions. Review the role description to help you understand the capability and other important things about the job. For the primary, legal, digital, and engineering streams the activities are a structured interview and a group activity. Summary a brief introduction about you, your work experience, training and interests. Candidates will not progress if they do not compare as well against other candidates. calibrated against core values of passion, teamwork, and accountability to The code and framework applied to all PSC employees. Includes reports from 2012 to now. I have completed a Recruitment Approval (RA) form including the funding check and submitted it to the People & Performance team at sinsw.peopleandperformance@det.nsw.edu.au I have explored available recruitment talent pools (optional) I have amended/developed the Role D escription (RD) (where applicable) and drafted the advertisement We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. business strategic plans. become familiar with all aspects of the job. Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. The rules and guidelines for work in the sector. Support business to identify, drive and deliver continuous improvement and Submit your application online Online assessments Learn more about STEP 1 STEP 2. (BPM) to ensure effective governance and best practice processes and principles Tell us about any adjustments you may need for the assessment process. The following question is about the 'Commit to Customer Service' intermediate capability. They usually involve completing several assessments over a part or whole day. Hays Recruitment Agency - Newcastle Suite 301A, Level 3, 251 Wharf Road, Newcastle NSW, 2300 T +61 (0) 2 4925 3663 F +61 (0) 2 4925 3662 E newcastle@hays.com.au Hays Recruitment Agency - Wollongong Suite 3B/3C, Level 3, 83-85 Market Street, Wollongong, NSW, 2500 T +61 (0)2 4222 0100 E wollongong@hays.com.au Those who successfully make it through the Recruitment process will be invited to undergo the UCWE. This means your application is being considered for a role in the 2023graduate program and you may be contacted by one or more of the government agencies looking for graduates. NSW government sidelined independent recruitment process when hiring child safety watchdog Choosing its preferred candidate, the Perottet government once again finds itself having to answer. Attention: NSW Caretaker Period has commenced: During the NSW Election caretaker period there will be no significant updates to this website. Ensure you have reviewed the requirements for each stream you are applying for. Focus on how your knowledge, skills, and abilities match those needed for the job. It is best if you can tailor the content to the job you are applying for. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Let's look at a typical example of the role players in an HR recruitment process: Hiring manager: the person whose department needs the new hire. Medical assessment We embrace diversity, celebrate our differences and inspire each person to be their authentic self at work. education qualification check (for nominated roles), credit check and / or bankruptcy check (for nominated roles). We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset. Prepare your answers in advance and practise out loud how you'd respond. Support business to identify, drive and deliver continuous improvement and a case study exercise where your group responds to a brief on a realistic business scenario. Best practice employers give their managers and employees training about workplace privacy. material foroperational Depending on the role and the size of the candidate pool, this stage may include an initial phone interview. We serve over 900,000 people, including over 50,000 Aboriginal and Torres Strait Islander people and employ over 16,000 staff. If this is the case, we will make this clear in the job advertisement. There are currently 218 jobs transferable knowledge (theoretical or practical understanding of a subject), skills (developed through training, experience, or practice). east Writing your application Information on writing your cover letter, resume and answering targeted questions. Undergo all assessments of the recruitment process, these include: Security and background checks . Information on how to request adjustments to the application and assessment process if you need them. All rights reserved. In-tray exercises simulate administrative aspects of a role. Be aware of the work done by the agency and their priorities have a browse through their website to find out more. Lodge your NSWPF application through I work for NSW. Discrimination laws relate to the recruitment process; Tread carefully when considering criminal records in recruitment and during employment [1] NSW Civil and Administrative Tribunal Merit based stages Learn more about STEP 3 STEP 4. You can use this time to research and prepare your proposal, analysis or response. confirming your right to work in Australia. They measure stable behavioural tendencies and work style preferences. At this stage, you will be asked to complete two different online assessments: an individual task and a personality assessment. We use all the information we collect to compare candidates and make our decision. Stepping Up Website: is a resource designed to help indigenous job applicants apply for positions in NSW Health. The application will also include: If you are successful in progressing to the second stage of the process, you will be notified via email. Have I always wanted to work in this occupation or sector? present your findings, in writing or verbally. SI.Recruitment@tafensw.edu.au For technical questions or issues, please contact the I Work for NSW Support Desk on 1800 562 679 or . You'll find information about the organisation and our projects on our website, including recent media releases, which are a great snapshot of what we do. Support business to develop process models, relevant documentation and training Specify your job search criteria, then click "Search for Jobs". Carefully review the job advertisement to determine if the role is right for you. To become a teacher in NSW public schools, you should apply for the . All other streams will only need to attend one assessment centre. Capabilities are: They come from the NSW Public Sector Capability Framework. an interview. Whether you want to use your administration skills to become a school's Business Manager, work outside as a General Assistant, or care for your community in the . We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Grade: SNSW Grade 5/6 -The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. Support business to develop process models, relevant documentation and training Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). You'll also find general information, application checklists, and much more that can help you in your career. customer service on behalf of the NSW Government and Applicants who are able to do this are more likely to progress through the application process. we are passionate about delivering a positive customer service experience. You then present this to assessors when you attend for interview. A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. If your application progresses through initial screening, the next stage(s) will involve capability-based assessments. They may ask you to: They are often designed to find out about your capabilities and if these suit the role. having a driver's licence when driving is a key part of the job. Work with our agency partners to deliver a range of services from disaster relief and vouchers, through to licences and credentials. You will be based at our Corporate Office at Waratah Campus, Newcastle, the main hub for various departments, including Human Resources, Recruitment, Finance, Procurement and Work Health & Safety. Effective Candidate Evaluations. processes to meet the business objectives Includes key resources on the Government Employee Number (GEN), position coding automated tool (PCAT), the workforce dashboard and research scientist classification. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. Give an example of a situation where you provided services that were customer-focused. If you have a disability and require any adjustments to the assessment process, please discuss your requirements with the hiring manager or nominated contact person at any stage of the process. As such, they may be at risk of unintentionally discriminating in the recruitment process. be ready to describe your interest in the role or in working for the agency or the NSW Public Service. More information about the NSW Public Service Commission. east Your application checklist Key things to keep in mind as you work through the application process. Interviews will include behaviour-based questions designed to enable candidates to demonstrate how they've successfully applied the focus capabilities of the role in their previous work or studies. Allow 2-3 hours to complete the entire application. The Ministry of Health recruits employees on the basis of merit. Closing date:Monday, 13th March 2023. You then prepare a response in the form of a letter, email, memo, or briefing. Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). The job ad and information package will give you instructions on what to put in your application. Well also provide your assessment results to your employing agency to support your development. There are known benefits to policy, service design and service delivery when a workforces composition reflects the community it serves. An eligibility list will be created for this position however may be considered for other similar positions. All new employees must agree to comply with the requirements outlined in the policy. Stage 1: Online application. Service NSW is the leader in providing Explore the Navigating Recruitment e-learning program so you can confidently make ethical, merit-based recruitment and selection decisions. Sydney, NSW, AU. Some roles require you to be at least eighteen (18) years old. Recruiting. Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! To be How does the job fit with my values and standards? This builds confidence in understanding how personal information is handled within the workplace. You do not need to attach a resume or cover letter. Copyright 2015 NSW Public Service Commission. Working both in and outside the classroom, school administration and support staff use their skills and talents to help prepare young people for rewarding lives. Book in early to secure your preferred date. Includes a list of NSW government boards and committees, appointment standards and the Classification and Remuneration Framework. Each test measures something different according to the scenarios they contain. Visit the Other assessments vary depending on the job and what is being assessed. They are the next stage in the process after the job application. your career objectives - "Where do you see yourself in . If you are the successful applicant, you will be made an offer of employment. Our digital services team employs over 500 designers, engineers and product managers. A technical skills assessment measures your professional or occupation-specific skills. Its worth contacting them at this point to: We need to do screening checks to confirm certain things about you. Includes the Aboriginal Employment Strategy, Aboriginal Employment and Development program, Aboriginal employee networks and cultural protocol guidance. we expect a small number of applications. Your browsing experience may be affected by not having the most up to date version. Role type: Full Time Ongoing. Graduates receive a competitive salary, study support and a permanent role upon completion of the program. The application will be auto-populated with relevant information from your profile, which you will be asked to review and update. Be the face or the voice on the frontline giving support to customers, communities and industry across NSW. When preparing your application, there are some key things we need to know about you. reengineering,and The recruitment and selection process cannot begin until/unless a complete analysis of the need for the role is done. Location:Sydney /Hybrid working options. Read the question to identify the information you need to give us, looking for key words. Enter the search query name below, then click "Save". Candidates will not progress if they do not compare as well against other candidates. You can draw on your experiences from other contexts to show how you have relevant skills. Resources to support senior leaders contemplating an organisation restructure. Includes information on the GSE Act, Rules and Regulations and guidelines followed by the PSC in utilising the Commissioners power. 6. The majority of stages in the recruitment process are managed by FRNSW. Information for graduates with disability, Engineering Stream assessment centre dates: 1 September - 6 September 2022, Digital Stream assessment centre dates: 6 September - 14 September 2022, Social Work assessment centre dates: 14 September - 15 September 2022, Primary Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022, Legal Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022. Be specific dont tell us what you think you might do in the situation tell us what you did. This role at our Balmain Shipyard is a wonderful long term opportunity for a candidate excited about working in public . are applied. Location:Sydney /Hybrid working optionsAbout ServiceNSWService NSW is the leader in providing Is this the next step in my career journey? There is a short break in between activities. Sydney. Will the job help me to serve my community? A guide to support senior leaders with organisational strategy. The recruitment process is an important part of human resource management (HRM). If required, additional screening checks may be conducted, including: Given the high number of applications received for some roles as well as our commitments to employment practices that are fair, responsive and inclusive, the time for recruitment does vary and can occasionally take longer than expected. Focus on how your knowledge, skills, and abilities match those needed for the job. Write your response with honesty and passion. Includes the NSW Government Graduate program, recruitment and selection guide, NSW Public Service talent pools, assignments, transfers and secondment guides, onboarding and exiting information, and the NSW Aboriginal internships program. The interview will generally involve a single interview panel consisting of two or more assessors. Employment Type: Various Permanent and temporary opportunities. Be aware of the work done by the agency and their priorities have a browse through their website to find out more. describe why youre interested in working for the agency or in the NSW Public Service. If you have any further questions you can contact the Recruitment team on recruitment@ses.nsw.gov.au. The Strategic Workforce Planning Framework and planning cycle. skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement. While many employers are aware of their obligations, some may not be. Relate your skills, experience and passion to the specific job. For more information, please visit: http://bit.ly/HNEHealthSteppingUp. They each bring their individual skills, knowledge and backgrounds together to form a strong, innovative and resilient workforce with a common vision to serve the needs of the NSW Police Force and the community, now and into the future. Save the search query so that you do not have to fill in the search criteria in the future when you want to search for similar positions. We structure them according to: All our assessment processes involve at least one interview. Your application will be reviewed against the requirements of the role. It isn't done without proper strategic planning. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. Please visit Microsoft to upgrade to MS Edge. Test your computer equipment before you start. 7. Other assessments vary depending on the job and what is being assessed. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. You will be responsible for undertaking analysis on Search Criteria. Focus on providing specific and clear responses. An effective assessment process uses multiple methods to collect objective evidence about capabilities, experience, knowledge and other essential requirements relevant to the role. and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. for a dynamic Process Improvement Coordinator to join the team. Service NSW was set up in 2013 as a one-stop shop for NSW Government services. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. your reasons for applying - "Why did you apply for this role?". we expect a small number of applications. . processes to support business operation Monthly RDO, 5 weeks annual leave and free travel pass. At Service NSW, a positive customer experience is our highest priority. Relate your passions and interests to what the job offers you. Please read and understand NSW Health policy directive. Assessment centres will be held in September and early October. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. Remuneration: $33.46 - $34.26 per hour plus superannuation. 4. Be part of the team transforming business processes and delivering enhanced digital capabilities for everyone in NSW. Undertake analysis on a range of business process identification, modelling, Tell us why you want to work for the NSW Public Service. The recruitment and selection guide is designed to help recruiters and hiring managers in the NSW Public Service to design consistent and equitable recruitment processes to: Getting recruitment right has never been more important. successful in this role you will have:Experience in a similar role Strong communication, collaboration, and problem-solving Before your assessments you should: If you are one of the candidates most suited to the job, we will contact your referees. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Guidance for HR and hiring managers to provide a good experience when onboarding employees. You have gone through a rigorous process and are the person best suited to the job. Information for NSW Health immunisation providers, Your Room - Information about alcohol and other drugs, Preconception, maternity, and child and family health, Interpreting/translating and multicultural health services, Centre for Medicinal Cannabis Research and Innovation, Policy directives, guidelines and information bulletins, Government Information Public Access Act (GIPA). The capabilities for the role you're applying for are described in the role description. With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive. These help us to find out a bit more about your past performance and confirm your suitability for the job. Assessments may include online testing, interviews and work sample tasks such as case studies, role plays and group activities. In individual case study exercises you receive information about a work-related scenario. It could also encourage employees to keep their information up to date and discuss any issues with you or their managers. . 2. Recruiter: usually affiliated with HR and responsible for the HR recruitment process. In this stage you will be asked to provide information about your experience, interests, and education. You must be an Australian Citizen, Permanent Resident or hold a visa that allows you work in Australia in an ongoing role. More information. How you will be communicated with throughout the application and assessment process. Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. Assess candidates using multiple assessments to provide a solid evidence base for your selection decision. steps and track your progress throughout the recruitment process. In this stage you will be asked to provide information about your experience, interests, and education. Tell us about something you did to serve customers in that context. On the day, you will receive a briefing and be given the opportunity to ask questions to ensure you understand the requirements for each activity. Includes targets and support for gender equality, LGBTIQ+ network resources and support, legal requirements and best practice reports. Includes resources to help managers become disability confident, inform employees with disability, and how to make workplaces inclusive for people with disability. at $81475 base plus superannuation. The same applies if you are a recruitment agent. a range of business processes identification, modelling, analysis, design and ensure our focus is always on the customer. Willing to work irregular shift patterns from 3-6 hours a shift Monday to Friday (Court only) and 8 hours a shift Monday . efficient enhancements in operational efficiency, customer service, systems and Know the law Before hiring a new employee, you need to make sure you know your rights and responsibilities. Our employee recruitment and selection policy describes our process for attracting and selecting external job candidates. There are currently 110 jobs The recruitment and selection guide is designed to help recruiters and hiring managers in the NSW Public Service to design consistent and equitable recruitment processes to: enable candidates to perform at their best Give yourself the best opportunity to show how you suit the job. This will include a list of dates and times. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions.