Make a one-time payment through our only authorized third party vendor, Paymentus. 800-268-6928. Payments will reflect immediately as a pending payment on your Dominion Energy account. My only gripe is that the app just takes you to the website when you have to pay a bill, so you could just log in to the website if you need to pay a bill. We appreciate your interest and would love to hear from you. Theres no fee to pay in person. Make a payment online, in-person, via automatic bank draft, credit or debit card, or by mail. Set up your monthly expenses and let Bill Payer do the rest! Can I change my method of payment once enrolled? So sorry for the delayed response as well as the trouble you are experiencing with our app. By continuing to use this website, you consent to our, Dominion Energy Connecting Customers with Available Energy Assistance, Low-Income Home Energy Assistance Program (LIHEAP) Funding Available. How do I know when I'm enrolled? By selecting to choose later, you are choosing not to view state specific content. Need to Pay an Invoice or Claim? 7. Unauthorized Third-Party Payment Vendors Make a payment online, in-person, by automatic bank draft, credit or debit card, North Carolina offers quick and easy bill pay options. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Questions? If service disconnection is a concern, then please, Dominion Energy will automatically debit your checking/savings account for the exact amount of the bill 10-21 days after the bill date (based on your selection.). Make a payment from one bank account to another using an electronic transfer. Various types of in-person payments are accepted including: Money orders (written to the authorized payment center, not to Dominion Energy)*, Checks (including personal checks, travelers checks, and cashiers checks)*, Pin-based debit cards (Walmart and Kroger locations). You can change your bank account up to the day before your next scheduled AutoPay payment. Pay Your Bills Securely with doxo State-of-the-art security Make a one-time payment online from your checking or savings account (ePay.) Register Sign In Forgot Your User Name? In order to serve you better, please select your Dominion Energy location services. To request a leak adjustment for your utility bill, complete the Leak Adjustment Form. Please be aware that Dominion Energy uses the same Wells Fargo account in Virginia, North Carolina, Ohio, and West Virginia, but uses different unique identifier biller names (i e. , 540418825-DOM, 340194760-DOM, 550196830-DOM). Both immediate and scheduled payments are not available payment options if your account reflects two or more returned payments in the last 12 months. North Carolina. How do I know when I'm enrolled? Cancel * Required Register a profile to manage your Dominion Energy account (s) online. Pay your Dominion Energy bill with cash or a debit card Once you've found a location to pay your Dominion Energy bill, all you'll need is the bill stub displaying your account number, and the money to pay your bill and a fee. Pay your DECU loan using funds from another financial institution. Use of Dominion Energy North Carolina's Internet Web Site is subject to the Terms and Conditions contained herein. Other payments may have a fee, which will be clearly displayed before checkout. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. By selecting to choose later, you are choosing not to view state specific content. View, pay and track your bills online to save time and money, Set up your list of payees, such as utility companies and credit card companies, Payments are taken out of yourChecking account on the duedate you select, 100% Fraud Loss Guarantee means your responsibility will not exceed $50. If you choose to use an unauthorized online payment vendor, please keep the following in mind: Visit any authorized payment centerto pay your bill in person. Residential customers: $1.65 per transaction (up to $1,000 per transaction), Non-residential customers: $14.95 per transaction (up to $15,000 per transaction), Credit or Debit cards accepted include Visa, MasterCard, Discover and AMEX. The customer or financial institution must send payments and data (customer account number and amount) via ACH in Corporate Trade Exchange (CTX) or Cash Concentration and Disbursement Plus (CCD+) file format. Skip to Main ContentSkip to Sitemap View My Visa is unavailable due to system updates at this time. I tell it to enable biometric scanning every time and still need to enter the password. Next, try to lower your thermostat when the temperature drops. If it's eight degrees outside, and you're trying to get the temperature in your house to the high 60s, the low 70s, you can imagine how much harder it's working than if the temperature outside was in the 30s or 40s.. Your bill will indicate you are enrolled in AutoPay and will include the AutoPay Date and Amount. Dominion Energy is not responsible for the unauthorized merchants timeliness or accuracy in recording the payment. Payments made after 5 p.m. EST or on weekends or holidays will post the next business day. Your statement will show you the next AutoPay date and bill amount. The deferred payment plan was completed and paid in . The fee may be higher than an authorized payment center. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Thank you for visiting our SaveTheBill. Avoid the hassle of writing checks and buying stamps with our secure online Bill Payer. Wear warmer clothing because that is when your heating system uses the most energy. Be advised that Dominion Energy Virginia, North Carolina, Ohio and West Virginia utilize the same Wells Fargo account, but have different unique identifier biller names (i.e., 540418825-DOM, 340194760-DOM, 550196830-DOM). Until then, pay your bill through your normal method. Dominion Energy :: Register Register Already Registered? Connect / Disconnect Services. You can also cancel a pending AutoPay payment. Need help reducing or paying your bill? Need help reducing or paying your bill? While he said he realizes that December was very cold, he was frustrated when he tried to reach out to the power giant. This material may not be published, broadcast, rewritten, or redistributed. Additionally, Carper said the charges on bills are strictly regulated from the fuel recovery fees to the kilowatt usage rate. Your user name will be sent to you via email. Customers can review a variety ofpayment plans and assistance options by accessing their online account or Dominion Energysmobile app. When will the payment apply to my account? Apex, NC 27502 Directions. P.O. "We're just passing on the recent decreases we have been. Both immediate and scheduled payments are not available payment options if your account reflects two or more returned payments in the last 12 months . Are you sure you want to leave your current location . Once I get in, the app functions. For other questions, help is available under Contact Us. How to Pay Your Bill With AutoPay Launch Video regarding Autopay Your Bills. Transaction fees apply. Residential customers: $1.65 per transaction (up to $1,000 per transaction), Non-residential customers: $14.95 per transaction (up to $15,000 per transaction), Credit or Debit cards accepted include Visa, MasterCard, Discover and AMEX. Historical Electricity Rates: Price Per kWh Average Bill $0.150 /kWh $0.102 /kWh 1969 th 13.18 Dominion Energy's Average residential price per kWh 2395 th $141.17 Average monthly electricity bill for Dominion Energy's residential customers Until then, pay your bill through your normal method. Payments and data (customer account number and amount) must be sent by the customer or financial institution via ACH in the Corporate Trade Exchange (CTX) or Cash Concentration and Disbursement Plus (CCD) file format. Who should I contact? It may take up to five business days for the payment to post to your account. Also push notifications doest works everything's on but still nothing. Your AutoPay enrollment will not automatically transfer to your new account. In Person. In addition, Dominion has programs such as budget billing, which averages your bill over 12 months. No endorsement has been given nor is implied. Sidebar Menu Pay Now Footer links About Us The intent of the Utility Department is to provide our customers with courteous, responsive and accurate services. Enroll in Bill Payer from Dominion Energy Credit Union and simplify your life. The friendly Money Services team can then process cash, check or debit card payments. Sign in Here * User Name: * Password: * Confirm Password: * Email Address: * Confirm Email Address: * Security Question: * Security Answer: * Confirm Security Answer: * Security Question Hint: Yes, Dominion Energy may send me marketing and commercial information. Receive eBills or receive printed bills for one or more accounts. To request an after-hours reconnection, complete the Reconnection Request Form or call 919-372-7455. Please allow five days before the due date when you set up a new merchant payee. We're an energy company dedicated to delivering reliable, affordable, clean. To apply, Dominion Energy electric and natural gas customers must contact their local community action agency. RICHMOND, Va. Numerous viewers have been contacting the CBS 6 Problem Solvers about their astronomical December energy bills. My wife posted on Facebook and it's not just us.". Please contact us if you have any questions or need further assistance. Notify Dominion Energy when you are moving. We'd be happy to take a look into this for you, please contact us at DEMobileContactUs@dominionenergy.com. Dominion Energys bank will reject any other format, resulting in delays in payment postings. Key takeaways about electric rates in North Carolina Over the next 25 years, you should expect to pay $55,300 on electric bills in North Carolina. You can make up to five (5) payments in three (3) days or up to ten (10) payments in 30 days. You can also cancel a pending AutoPay payment. Its free! After-hours reconnections needed due to a non-payment cutoff are available from 5:00 pm to 10:00 pm on the date of disconnection only for a fee of $75.00. 2022 Dominion Energy Credit Union - All rights reserved. Need to Pay an Invoice or Claim? Your bill will indicate you are enrolled in AutoPay and will include the AutoPay Date and Amount. You can make up to five (5) payments in three (3) days or up to ten (10) payments in 30 days. Notify Dominion Energy when stopping or starting service. Pay your energy bill by mailing in a check. your credit with Dominion Energy Virginia and/or Dominion Energy North Carolina (the Company). When paying in person, make sure to bring the entire invoice. Please write your account number on check or money order. The convenience fees may be higher than our authorized online payment vendor. If you choose to use an unauthorized payment center, such as a check cashing service or convenience store, please keep the following in mind: Dominion Energy North Carolina Copyright 2023 Scripps Media, Inc. All rights reserved. Dominion Energy Credit Union is not responsible for information on or experiences you may have with other websites linked from the Dominion Energy Credit Union website. We use cookies and similar technologies. Update Existing Customer Contact Information, View current and past utility bills and consumption history, Make payments online with no additional service fee (Visa and MasterCard accepted). Theres no service charge for ACH payments. Questions about your bill should be directed to your biller by phone 866-366-4357, email (. Get in touch with online support or Dominion Energy offers multiple quick and easy ways to pay your bill . Dominion Energy North Carolina by fax (843-746-0442), or mailing a request to: PO Box 1398, Gastonia, NC 28053. In fact, Carper said this year was the coldest Christmas week since 1989. Andy, Make the most of digital banking with our User Guide. Some of the other features are nice though, like viewing past statements as a pdf. You will need to enroll your new account in AutoPay. In order to serve you better, please select your Dominion Energy location services. Multiple options make paying your bill quick and easy. doxo is not an affiliate of Dominion. Where can I find my bill? No endorsement has been given nor is implied. Carper pointed out that a bill before the General Assembly would provide $300 million in relief to Dominion Energy customers if passed. See Important Changes to the Program. It may take up to five business days (or more) for the payment to post to your account. For other questions, help is available under Contact Us. Automatic Bank Draft Is Now AutoPay! 7. For immediate payments select "Now" under "Payment Date". What utility services does the Town of Apex provide? Click Here. I'm enrolled in auto pay but won't charge my credit card like it should and then I miss payments and now I'm not enrolled in auto pay anymore because of your app not working right. We're here to help. Why have an app if it doesn't work with your payment system? Home Billing Start/Stop Service Report Gas Emergency Save Energy Products & Repairs Managing Your Winter Bills Mail your completed Equipment Rebate Claim Form and proof of purchase to: Equipment Rebates Dominion Energy North Carolina PO Box 1398 Gastonia, NC 28053-1398 8. 24 Hour Water, Sewer, Electric Emergencies:(919) 372-7475, Apex Town Hall73 Hunter StreetP.O. Make a payment online, in-person, via automatic bank draft, credit or debit card, or by mail. Assistance programs are available to support and protect our customers during challenging times. North Carolina Gas | Dominion Energy In order to serve you better, please select your Dominion Energy location services. Save my name, email, and website in this browser for the next time I comment. Billing | North Carolina - Electric | Dominion Energy NC Electric Billing We make understanding and paying your bill easy Explore a variety of simple and secure payment methods and options to fit your home or business needs. For other questions, help is available under Contact Us. We're proud to offer all the features you're used to in the convenience of a single mobile app: View and pay your bill with a variety of billing and payment options: budget billing,. Its free! Payment Format. August is national LIHEAP Action Month, which celebrates its 40th anniversary this year. * Enter your email address: Submit Cancel Need Help? Payments made after 5 p.m. EST or on weekends or holidays will post the next business day. Be advised that Dominion Energy Virginia, North Carolina, Ohio and West Virginia utilize the same Wells Fargo account, but have different unique identifier biller names (i.e., 540418825-DOM, 340194760-DOM, 550196830-DOM). Get more out of life. Common questions, curated and answered by doxo, about paying Dominion bills. After the initial setup, most payments are processed in two days. LIHEAP is a federally funded program that provides qualified customers with bill payment and energy crisis assistance, as well as weatherization and other energy-related home repairs. See Important Changes To The Program. Dominion Energy North Carolina will process cancelation within twenty days of receipt of request and confirm cancelation to Landlord. The developer provided this information and may update it over time. Immediate Payments. 800-450-9159 $3.50 fee per transaction charged by BillMatrix. Shop smart. Submit This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Oh no! For each transaction, a $1.50 convenience fee will apply. External Bill Pay. Carper said it is crucial for customers to check just how many kilowatts they consumed, especially as December saw some very cold weather. We've made some fixes and improvements for a better experience. Dominion Energy Ohio offers quick and easy bill pay options. Dominion Energy is not responsible for the unauthorized online payment vendors timeliness or accuracy in delivering and recording the payment on your behalf. Theres no fee to make a one-time online payment. For further information: Kaytee Watson, mary.wilson.watson@dominionenergy.com, (803) 440-7581. committed to sustainable, reliable, affordable and safe energy. Select From Your Bank Account. Sign In Register How It Works Youll need your routing number and bank account number to make or schedule the initial payment. How long will it take to connect my utility services? By selecting to choose later, you are choosing not to view state specific content. By Mail Pay your energy bill by mailing in a check or a money order. Immediate payments cannot be changed/cancelled once submitted. Dominion Energy is not responsible for the unauthorized merchants timeliness or accuracy in recording the payment. North Carolina offers quick and easy bill pay options. You pay your Duke Energy power bill on the same day every month. Where can you pay Dominion gas bill? The convenience fees may be higher than our authorized online payment vendor. Dominion residential customers in North Carolina will see average monthly bills drop by $13.56 to $77.53 over the course of the year. This is piss poor. Unauthorized Third-Party Payment Vendors Residential customers: $1.65 per transaction (up to $1,000 per transaction) Non-residential customers: $14.95 per transaction (up to $15,000 per transaction) Credit or Debit cards accepted include Visa, MasterCard, Discover and AMEX Youll need your routing number and bank account numberto make or schedule the initial payment. Carper said there are several steps you can take to reduce your bill. Monday through Friday qltax When comparing furnaces, the differences mainly come down to efficiency, followed by the motor type and stages of heating. For other questions, help is available under Contact Us. We recognize that many customers across our service territory continue to struggle with their energy bill and other critical needs due to the pandemic, and we want to assure customers that were here to help, said Sam Dozier, general manager of customer service at Dominion Energy. For further assistance, please email us at DEMobileContactUs@dominionenergy.com. Dominion Energy North Carolina Attn: Remittance Processing 600 E. Dominion Energy Report an Outage (888) 333-4465 Report Online View Outage Map Outage Map Newberry Electric Coop, Inc Report an Outage (803) 276-1121 Duke . Access the headquarters listing for Dominion Energy South Carolina Contact Information 800 Gaston Road Gastonia, NC 28056 Visit Website (877) 776-2427 Average of 24 Customer Reviews Customer. If you choose to use an unauthorized online payment vendor, please keep the following in mind: * Please contact your authorized payment center to confirm it will accept money orders and checks as payment, as they will be accepted at each center's discretion. Find Your Nearest Authorized Payment Center. Gastonia, NCdominionenergync.comJoined April 2009 273Following 570Followers Tweets Tweets & replies Media Likes Dominion Energy North Carolina's Tweets Dominion Energy North Carolina @domenergync Oct 23 Until then, pay your bill as you normally would. Commercial Utility Services. In the event of a pending disconnect, be sure to review your payment confirmation to determine if any further action is required. The past due balance and all fees must be paid by 12:00 noon the next business day in order to retain services. These payments may be changed/cancelled until 11:59 p.m. EST the day prior to the scheduled payment date. You can also increase your home's efficiency by weather stripping all windows and doors. Call member services at 800-268-6928 and select option 2 to be connected to a representative. Struggling to pay your bill? The value of Dominion Energy net metering credits are equivalent to the rates and prices that Dominion Energy customers pay for their electricity. Payments are free with a linked bank account. You select a day (10-28 days after your bill date) to make your payments. Payments post to your account immediately. See what we offer. How Can We Help Today Pay My Bill Understand My Bill Billing Options & Assistance Login to access account information Please include your Bill Pay Stub. 600 E. Canal Street Automatic Bank Draft Is Now AutoPay. This is a developing story, so anyone with more information can email newstips@wtvr.com to send a tip. Attn: Remittance Processing LIHEAP is one of many energy assistance programs currently available. If you're a first-time user, you can register online. Are you sure you want to leave your current location ? Are you sure you want to leave your current location ? Click Here. If you click "Cancel" you will be returned to our website. Sign In. Are you a business looking for more billing and payment options?