Your message wasnt delivered. In the event of an emergency, the 020 8604 7124 hotline remains available. Ah that is unless you giving feedback More details on eligibility can be found on the councils website. You can also choose to wait until September to receive the rebate in this way. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. Council Tax, get money off your bill The Penn report 2023 . Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. Croyctax@croydon.gov.uk. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. Telephone: 020 8726 7000. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". Where to find. To help us improve GOV.UK, wed like to know more about your visit today. 0.1 England and Wales. The BBC is not responsible for the content of external sites. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Call us Lines are open Monday to Friday 9am to 4pm. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. Check with your provider first before proceeding. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. United Kingdom, NEW Help improve this site by It will take only 2 minutes to fill in. Of course it does not. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. Hide, Send feedback directly to the content team using our website feedback form. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. We've matched the postcode to London Borough of Croydon. Return to a calculation/claim you have saved. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. History [ edit] A map showing the wards of Croydon from 2002 to 2018 Find out about your responsibilities relating to council tax as a landlord. The councils online form should take around 10 minutes to complete. NEW Help improve this site by . For example, Croydon Council has been given permission to hike council tax bills by 15%. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. For queries . And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. : the councils website today. Council tax is payable on properties that are empty, including second homes. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. You can change your cookie settings at any time. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. Do not close this page if you would like to continue. 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. If agreed the new scheme would start from April 2022. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. This includes those who receive Council Tax support. What's the least amount of exercise we can get away with? If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. Revised, or reduced? These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. The first is a calculator which can give you an idea of what you may be entitled to. So there cant be a shortage of money. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months How to do a rebate of any kind by a method that will not cost too much administratively? Council Tax team, Croydon Council Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. Hide, Send feedback directly to the content team using our website feedback form. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. 3) SlothMove populates your council tax providers. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. Contact us Get in touch with us online, by phone or in person. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. 3. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. In the event of an emergency, the 020 8604 7124 hotline remains available. Paying your Council Tax Find out who is responsible for paying Council. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. giving feedback To set up a Direct Debit, complete a council tax Direct Debit instructionform. From: Valuation. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. and how to view your payment schedules online. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. 1. How much is your council tax increasing by? We also use cookies set by other sites to help us deliver content from their services. Service temporarily unavailable. Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 You will need your council tax account reference number for the bill you want to pay, if you know it. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. Show Dont include personal or financial information like your National Insurance number or credit card details. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. Bernard Weatherill House 8 Mint Walk. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. Show The BBC is not responsible for the content of external sites. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. We will continue to take Debit Debits until you tell us otherwise. The council press office has failed to issue any press release to Inside Croydon on this important matter. Please note that these messages may come from both the council and our form provider GrantApproval. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. She said: I will be voting against the 15% rise in council tax. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. Telephone: 020 8726 7000 Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. Its impossible to contact the council tax mob as well When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. 2) Enter your new and previous postcode. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. Bernard Weatherill House 8 Mint Walk Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". Hide, Send feedback directly to the content team using our website feedback form. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. At conservative gathering, Trump is still the favourite. Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. You can get information on their website. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Births, deaths, marriages and citizenship, comment or object to a planning application. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. Visit the government's website for more information about support for energy bills and the cost of living. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. Payment line:0345 300 0614 (option 3) but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. Viridor burned it as excess plastic not for landfill. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. Anyone any ideas please? Because nobody cares. You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. The 10,000 signature threshold for . Some banks and building societiesmay not accept Direct Debit instructions. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. 2023 BBC. Gove's funding increases have come too late to save Croydon. How to claim your 150 Council Tax rebate to help with rising energy costs. If youre paying bills via direct debit youre not that poor. 4. As part of our user authentication, you will receive a verification code via email, which you must enter. This service is in scheduled maintenance mode. The second part allows you to make a claim. They (Croydon Council) are now saying that we will have to wait 10 to 20 days to see what happens and if nothing call them back. You said, we did Thank you to everyone. It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. CR12345678). Following the Council meeting on Wednesday night I have received a . Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory.