All insurance policies and group benefit plans may have exclusions, limitations, reduction of benefits and terms under which the policy may be continued in force or discontinued. Bywater's mission is to deliver our customers the best experience possible. Implementation & integration is seamless, as we bring 30 years of expertise & technology to your clients. Request Information. All member calls answered in 2 minutes or less, Acknowledgement of all inbound inquiries in 24 hours or less, All employers onboarded with their Summary Plan Description completed in 30 days or less, 99% of all claims adjudicated accurately in 14 days or less. Our office staff will happily verify your insurance benefit. From our first introductions through annual renewals, and every step in between, you can expect attentive, personal care and clear communication from your Bywater Team. Bywater members use Cigna's network of providers, with their health benefits plan administered by Bywater. Worst insurance ever!!! ", "I love that Bywater is a TPA willing to meet the needs of our businesses with smaller employee populations. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of Cigna. Get tools and flyers to share with your clients. For more information, emailCignaPayerSolutions@cigna.comor call . Benefits are generous and internet and phone are paid. Aetna, Anthem Blue Cross Blue Shield, Cigna, Oscar, Tricare and United Health Care typically cover weight loss procedures. Cigna/GreatWest: 1-800-244-6224: www.cigna.com: Clear Spring Healthcare: 1-877-364-4566: www . They give you the run around and tell you that you need to take it up with Cigna, they dont handle thatCigna tells you that you need to talk with Bywater. In California, CWIBenefits, LLC does business as CWIBenefits Insurance Services (as agency) and CWIBenefits Administrator (as TPA). 0000009397 00000 n And you'll have the freedom to include cost-saving and wellness measures that save you money in many cases without waiting for your renewal period to implement new programs. . The Bywater Company is a full-service commercial real estate firm specializing in brokerage, consulting, development, and property management in the office, medical, industrial, and land sectors. I'm clumsy and get hurt often and this insurance keeps denying claims making me fill out a letter every time stating I wasn't in an accident. The Bywater Company is a full-service commercial real estate firm specializing in brokerage, consulting, development, and property management in the office, medical, industrial, and land sectors. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. CIGNA First Health * Additional networks expected . 307 0 obj <>/Filter/FlateDecode/ID[<922F595429F03242A768AF7997AEBB29><9026FA9FFCD51241847B932A1C65054F>]/Index[278 54]/Info 277 0 R/Length 134/Prev 477804/Root 279 0 R/Size 332/Type/XRef/W[1 3 1]>>stream Orlando, FL 32801 They do offer a decent 401k package but their health insurance is not the best. Dental Claims. Together, we can build a solution that's right for your clients. They state this is "normal" but I've never had this issue with any insurance company before this one. About Your Insurance Presbyterian Hospital accepts most major insurance, including Medicare, Medicaid, and Presbyterian Health Plan. This website is not intended for residents of New Mexico. hbbd```b`` A$+-"VHr0;L 0000027001 00000 n Our network solutions help TPAs deliver what companies and employees need most in health care: quality and lower costs. Life threatening cardio-pulmonary problems, (for example, severe obstructive sleep apnea, Pickwickian syndrome, obesity related cardiomyopathy). 0000006718 00000 n Read more on your rights and protections against surprise medical bills here. We believe that they are an excellent company. 94 50 0000001945 00000 n trailer ", For Member/Provider Customer Service, please call. Accidental injury, critical illness, and hospital care. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Bywater has partnered with EHCS to provide your diabetes supplies. For general inquiries, please complete the form here to learn more. Start getting your eligible supplies today by enrolling below. %%EOF You and your administrative staff can quickly and easily access member eligibility and claims status information anytime, on demand. 4The term "DHMO" is used to refer to product designs that may differ by state of residence of enrollee, including but not limited to, prepaid plans, managed care plans, and plans with open access features. Kaiser Permanente also offers a dedicated phone line for Cigna PPO providers only for preauthorization questions - 888-831-0761. With over 30 years experience, the CWIBenefits Third Party Administrator (TPA) Platform is the trusted service and benefits technology platform of Employers, Health Plans, and Benefits Administrators. The language is easy to read and interpret, and coverage, exclusions, and financial obligations are clearly spelled out so everyone is on the same page. If you are a participant please call 800.992.8088 or email customerservice@cwibenefits.com. Helpful. This company also offers dental services, voluntary benefits, and accident insurance. Chattanooga, TN 37422-7223. Disregard the Scranton, PA address on the ID card and submit all medical claims and correspondence to the appropriate Chattanooga, TN address shown in the tables of the November 2010 issue of Network News. I strongly recommend going with a different insurance company. 1 (800) 244-6224. 0000001787 00000 n hZn> Z,Y( B>"I(urHY*UY+;UeC+T]*hhsU72oreCg*8UH\paV3&3!&T1X%0IU 0000011937 00000 n as usual! Cigna offers quality plan options, personalized support, and low costs. 2.0. 0000011464 00000 n Thank you. The worst insurance my husband's company has ever had, my husband needs to get a CT scan done Monday and they denied it!! IN - Cigna HealthCare of Indiana, Inc. and Cigna HealthCare of Illinois, Inc. MO - Cigna HealthCare of St. Louis, Inc. and Cigna HealthCare of Tennessee, Inc. NC - Cigna HealthCare of North Carolina, Inc. NJ - Cigna HealthCare of New Jersey, Inc. SC - Cigna HealthCare of South Carolina, Inc. Cigna Health and Life Insurance Company (900 Cottage Grove Road, Bloomfield, CT 06002 USA) or Connecticut General Life Insurance Company (900 Cottage Grove Road, Bloomfield, CT 06002 USA). Our team of experts is laser-focused on your success. Their accounting department is fabulous. As strategic relationship managers, we work together collaboratively to achieve our mutual objective quality, affordable care. They are more than a company, they are a friend, and they make sure you are taken care of, they make sure your needs on the real estate side or the management side are taken care of and theyre always there to help you. They are no help whatsoever. You can be ready to go in as little as 30 days from your initial implementation call! Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (LINA) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (NYLGICNY) (New York, NY), formerly known as Cigna Life Insurance Company of New York. %PDF-1.6 % 0000028201 00000 n If you are covered by health insurance, you are strongly encouraged to consult with your health insurer to determine accurate information about your financial responsibility for a particular health care service provided by a Centura Health facility. Commercial/Group Products This information was provided by Mployer Advisor. Learn about the medical, dental, pharmacy, behavioral, and voluntary benefits your employer may offer. Hopefully some will be easier. provider has your correct Bywater Insurance information. With easy one-touch secure sign on, you can access your digital ID cards, manage your health information, update your profile, and more. endstream endobj startxref 0000008700 00000 n Former Employee. For a physician referral, please call (800) UCLA-MD1(825-2631). The list is very long, but not limited to: Phone Number. that insure or administer group HMO, dental HMO, and other products or services in your state). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Bywater 2023 | Bywater is a third-party administrator managed by Roundstone Insurance. They don't know what they are doing. - Unresponsive, confusing processes even for their own customer service reps; Customer service was prompt in answering my call and also resolving the problem I had with a provider. Cigna may not control the content or links of non-Cigna websites. The legal entity insuring or administering any specific product may vary. Rates may vary and are subject to change. Joe Doremus, All American Boulevard Warehouses. Current and former employees report that ByWater Solutions provides the following benefits. Meet Bywater. Your response will be removed from the review this cannot be undone. In North Carolina, patient care services for worksite health and wellness centers are provided by Cigna HealthCare of North Carolina, Inc. Please Contact us at310-825-7163. Companies must offer compeitive benefits in markets like Cleveland-Elyria, OH due to increasing demand for employees. Details. CA - Cigna HealthCare of California, Inc.1. tbc@bywater.com. Were committed to helping you manage your health plan efficiently, with best-in-class service no matter your group size. Cigna Behavioral Health, Inc. and Cigna Behavioral Health of California, Inc. Group Accident, Accidental Death and Dismemberment, Accidental Injury, Hospital Indemnity, and Critical Illness Insurance, Cigna Supplemental Benefits - Life, Health and Accident Insurance, Canada group medical, dental, vision, and evacuation plans. 0000007280 00000 n 0000402434 00000 n Self-Funding Captive In Michigan and Minnesota, patient care services for worksite health and wellness centers are provided by HS Clinical Services, PC, an independently owned professional corporation. However, it is important to check with our office to ensure your health policy covers your weight loss surgery procedure. 0000005623 00000 n 0000050665 00000 n We have paid out more money ourselves than the insurance has. &A_6c${NVXd}=y2zR|2^ r];:Ml&;`V~D5;iKG`%d~HPZMcZ(h&juR %'e,jkD!X\1@ 1. Our team always puts the customer first. 0000022230 00000 n xref 278 0 obj <> endobj ", "I appreciate your responsiveness and really looking forward to our partnership with Bywater in 2022 ", "You are setting the bar pretty high at Bywater!!! 0000027772 00000 n 0000014378 00000 n For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. The myCigna app gives you a new and improved way to easily access your important health information. . Read full disclaimer. 201. IL - Cigna Dental Health of Kentucky, Inc. KY - Cigna Dental Health of Kentucky, Inc. MD - Cigna Dental Health of Maryland, Inc. MO - Cigna Dental Health of Missouri, Inc. NC - Cigna Dental Health of North Carolina, Inc. NJ - Cigna Dental Health of New Jersey, Inc. PA - Cigna Dental Health of Pennsylvania, Inc. VA - Cigna Dental Health of Virginia, Inc. Get employees on board faster with Bywaters plan document, created with the employer and employees needs in mind. 0000401390 00000 n hb``c``:pDAb@qa 1Fv>`hpb83+Z ii Du1h}aZxK1Ag jx8/G80=`y 4Z[lgUhP u G@;O]fc`He` )$ Inpatient care 100% in-network preventive care coverage Our bariatric surgeons use a range of treatments to help you reach weight loss goals and optimize your health. On the home page, look for View claim status as a guest user under the Quick Links section. We have referred them to other property owners and will continue to do so. Controlling costs, improving employee health, and personalized service are just a few of the ways we can help your organization thrive. Why Choose Bywater? Participation in a weight loss program. Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see Bywater has been a nightmare to deal with. We help employers manage their health plans with ease, ensuring your employees are using their benefits optimally. For additional plan disclosures that may be applicable to your plan or state, please view our Product Disclosures. *Weight loss results can vary depending on the individual. Thanks again. 0000028053 00000 n "I havent had a chance to tell you thank you for all your efforts. I then had to explain that an ultrasound is NOT an X-ray but that an X-ray falls under radiology which has a different copay amount. show more Find the Cheapest Insurance Type For questions, please call 505.727.2727. In California, Network plans are offered by Cigna HealthCare of California, Inc. Cigna Behavioral Health, Inc. and Cigna Behavioral Health of California, Inc.1. You are always responsive and helpful. Expect a dedicated point of contact for customer service, who streamlines communication and provides you and your members with personal, knowledgeable support. In jurisdictions outside the USA and Canada, products and services are offered by or through Cigna Global Insurance Company Ltd. or affiliates and contracted companies. We help increase your productivity and efficiency by providing friendly, expert, and data-driven administrative services to your employee health benefits plan. Edwards Health Care Services, Inc. (EHCS) is your first-choice provider of direct-to-home, high quality diabetes supplies. Please enter your user id and password. 0000018052 00000 n All insurance policies and group benefit plans contain exclusions and limitations. b\e1*O?;c;>y ./}?=T_U_s4phSELM%:TGzM}]{;Z{Sd7ps5_6? 7evt>O7/y}b *]VA{G'9 "FW/_8TKVbro4UZ{#z06yg7tur4M.YYOGQH|6}GE>T}4]Lv.\+U(+MYn[jz.w/M\cS QU?!zbms`,{P4>mT=Qjb,%{1CaC:bR* 5R;SJ07a%c6WdxIE n# : + Phone: 800-992-8088; Email: info@cwibenefits.com; Find us on: Facebook page opens in new window Twitter page opens in new window Linkedin page opens in new window. We offer turnkey online enrollment, billing, claims and call center operations to help you meet your benefit solutions strategies and needs so you can grow your business and attentively serve your membership. Your third-party administrator (TPA) services should work seamlessly with all of your health insurance partners. To use the Claims Guest Access portal, go to kp.org/providers and select the members KP region. As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those they serve by making health. Whether it is claims processing, enrollment, workers compensation or HR data management, we will continue to help meet your benefit plan administration needs. Access Your Member Portal at https://bywater.vbagateway.com today! The fact I had to explain that to them was completely ridiculous. Oct 4, 2016. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of Cigna. 0000004618 00000 n 0 Bywater provides employee benefits and group health insurance to small to mid size employers in the Cleveland-Elyria, OH Metro Area. %PDF-1.4 % CWIBenefits, LLC (CWI), is a Full Service Benefits Administrator, founded 30 years ago as a claims payment software vendor. 0000014090 00000 n See monthly claims data trends and take steps to reduce costs and optimize plan utilization as necessary. Cigna Collaborative Care Listing Home Delivery Medical Supplies and Services Lifesource Organ Transplant Network Multiplan (Out-of-Network) Directory Payer Solutions Shared Administration Repricing (SAR) Choosing Wisely State of Vermont: Annual Hospital Report Cards Dental Dental PPO SA Plus or Dental PPO SA Directory Radius Dental Directory Still have questions? - Delayed response to providers (some claims were processed 6 months after submission); Companies must offer compeitive benefits in markets like Cleveland-Elyria, OH due to increasing demand for employees. ", My Account Manager is responsive. 331 0 obj <>stream Serving Central Florida for over 45 years, our services include landlord/tenant representation, owner/seller . Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see To request precertification, use the contact information below or visit the website for next steps. Any insurance company or agent of an insurance company who knowingly provides false, incompleteor misleading factsor information to apolicyholder or claimant forthe purpose of defrauding or attempting to defraud the policyholder or claimant with regard to a settlement or award payable from insurance proceeds shall be reported to the They do not help you in any way. 0000000016 00000 n Bywater is an international management firm providing Strategic Services; such as performance improvement, strategic planning & implementation, and cost containment, and Corporate Growth Services; such as acquisitions and divestitures, merger integration and new product development. 0000007851 00000 n Fortunately, many insurance companies recognize the serious health threats of obesity and do cover weight loss surgery as long as you meet the qualification requirements. CWIBenefits, LLC (CWI), is a technology based Third Party Administrator (TPA), offering total benefits administration services and data management. More than just a health insurance company, Cigna is a global health service company--dedicated to helping the . 2023 CWI Benefits, LLC All rights reserved. 0000026709 00000 n Partner with Cigna Payer Solutions, and you'll have access to a broad portfolio of products and services, quality health care networks, and personalized account supportbacked by a global brand with more than 90 years of health service experience. All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, and not by Cigna Corporation. 6Cigna Dental Health of Florida, Inc. is a Prepaid Limited Health Services Organization licensed under Chapter 636, Florida Statutes. For other questions regarding eligibility and coverage of services, please contact your health plan representative. 0000005049 00000 n If you have specific questions regarding your health insurance policy, please contact our office at310-825-7163, option 2. 105 E Robinson Street Medical Claims. Being able to depend on responsiveness when its most critical provides me with a certain level of comfort., Implementation was a challenge for my team. Delivering value for Third Party Administrators. 5Cigna Dental Health, Inc. provides network management and other administrative services for Cigna Dental plans. The individual must have actively participated in the program for at least 3-6 months; Pre-operative nutritional counseling with a Registered Dietitian; United Health Care (UHC) Optum Center of Excellence Network (COE), Blue Cross Blue Shield Bariatric Resource Service (BRS). No vision or dental offered. The customer service representative was very knowledgeable about my health plan which helped a lot ! Some employers demand a higher level of customization and flexibility that aligns with the capabilities of a Third Party Administrator (TPA). This means you have access to Cigna's In-Network providers and . Cigna Health and Life Insurance Company (900 Cottage Grove Road, Bloomfield, CT 06002 USA) or Connecticut General Life Insurance Company (900 Cottage Grove Road, Bloomfield, CT 06002 USA) In California, Network plans are offered by Cigna HealthCare of California, Inc. Cigna Behavioral Health, Employee Assistance Program (EAP) Try looking up a doctor, a clinic location, or information about a condition/treatment. Implementation & integration is seamless, as we bring 30 years of expertise & technology to your clients. %%EOF HuQi R`rrgh|`H@,&F`@ 0000010625 00000 n You must be a Cigna customer to use the secure myCigna mobile app. A broad portfolio of modular, flexible health products and services. As a third-party administrator, we specialize in helping small to mid-sized companies make the switch from fully insured to a self-funded plan, guiding and simplifying the process every step of the way. Bywaters mission is to deliver our customers the best experience possible. Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips. 3In Florida, lock-in medical products (including Exclusive Provider Organization, Open Access Plus-IN, Network and Network Open Access plans) are only available for sale to customers sitused in the following counties: Alachua, Baker, Bradford, Brevard, Broward, Charlotte, Citrus, Clay, Collier, Columbia, Dade, Duval, Flagler, Hendry, Hernando, Hillsborough, Indian River, Lake, Lee, Manatee, Marion, Martin, Nassau, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, St. Lucie, Sumter, Union, and Volusia. All insurance policies and group benefit plans contain exclusions and limitations. They do offer a decent 401k package but their health insurance is not the best. 0000027330 00000 n 0000009953 00000 n Cigna is more than a health insurance company. 0000027651 00000 n hb``b````e` @16zGm`!1l{E=>xmX01)0;w024`4oPp`bbs`fbI0r. As the trusted service and benefits technology platform of Employers, Health Plans, and Benefits Administrators, CWI has evolved to be a TPA, data integrator, and Software-as-a-Service vendor. The worst, most painful experience of my life! For the following services, we collaborate with Cigna's affiliate, eviCore Health (eviCore), to manage the precertification process and administration of the services. Once again, Bywater gives you the run around, connecting you to person to person. Our office staff will happily verify your insurance benefit. <<5D0A48CDAB051444A35BDEC03408FBA1>]/Prev 447176/XRefStm 1617>> Hiring The Bywater Company has turned out to be a super investment, as well as a pain-free, no headaches to me type of situation and relationship. View Top 10 List What's Included with Cigna? Lovelace Health System accepts most major insurance plans so you can access all of our hospitals, health care centers and providers. It may not be complete. Health coverage is provided subject to any deductibles, co-payment, or coinsurance provisions. Under the Families First Coronavirus Response Act (FFCRA) and the CARES Act, individuals enrolled in a private health plan who purchase an over-the-counter COVID-19 test may be reimbursed by the health plan/insurer. If you have questions about coverage, payment plans, or financial assistance, please contact your insurance provider or our business office. Together with the TPA, our goal is to educate members so they can make better, more informed health care decisions. 0000028532 00000 n We offer multiple networks and Pharmacy Benefit Managers (PBMs) to meet your unique needs. 2The Cigna HealthCare of Florida, Inc. service area is comprised of the following counties: Brevard, Broward, Clay, Dade, Duval, Hillsborough, Lake (only zip codes 34711, 34714, 34715, 34755), Nassau, Orange, Osceola, Palm Beach, as, Polk, Seminole and Volusia (only zips 32713, 32725, 32738). Bywater acted as a true partner, which made the process a little easier for us to keep up with., "You guys really rocked this installation. So fast. 0000005821 00000 n 0000005737 00000 n This website is not intended for residents of New Mexico. 0000001617 00000 n 0000001296 00000 n Tel-Drug, Inc. and Tel-Drug of Pennsylvania, L.L.C. They are partner in total health and wellness and are there for customers 24/7 - caring for their body and mind. As a third-party administrator, we specialize in helping small to mid-sized companies make the switch from fully insured to a self-funded plan, guiding and simplifying the process every step of the way. Cigna Onsite Heath, LLC provides management services to worksite health and wellness centers in Michigan, Minnesota, New Jersey, and North Carolina. ", "You guys are all AWESOME. In all other states (where available), Cigna Dental Care plans are insured by Cigna Health and Life Insurance Company, Cigna Health and Life Insurance Company or Connecticut General Life Insurance Company. 15422 Detroit Avenue, Lakewood, Ohio 44107 P . 0000006225 00000 n Together, we provide a fully integrated and turnkey solution designed to maximize savings and promote long-term cost containment, backed by data insights and professional expertise. For support, please emailsupport@choosebywater.comor call800.337.0792to contact customer service if you have any questions. 0000027529 00000 n AZ - Cigna Dental Health Plan of Arizona, Inc. CA - Cigna Dental Health of California, Inc.1. Our personalized customer service, simplified ordering process and post shipment compliance program ensures you have your diabetes supplies on-time, every time! 7In Virginia, worksite health and wellness centers are provided by Cigna Health and Life Insurance Company. They also don't know how to process claims. CIGNA ID cards will continue to show the Scranton, PA address for claims and correspondence submission until they are updated throughout 2011. The University of California, Los Angeles (UCLA) is designated as: To schedule a consultation with UCLA Bariatric Surgery in Los Angeles, California, call us at 310-825-7163 or fill out ouronline form. At UCLAs Bariatric Surgery Program, we accept most of PPO insurance policies and select HMO policies with an authorization from your Primary Care Provider. In New Jersey, patient care services for worksite health and wellness centers are provided by Alegis Care, New Jersey, P.C. 0000011061 00000 n Suite 200 - Randomly rejecting claims, even the recurring treatments, or COVID tests after exposure!! Serving Central Florida Since 1977. Report. Please email us atContactUs@myEHCS.com. 0000013474 00000 n 0000025709 00000 n 94 0 obj <> endobj Here are the plans Lovelace Medical Group accepts. Bywater provides employee benefits and group health insurance to small to mid size employers in the Cleveland-Elyria, OH Metro Area. There is no guarantee of specific results. Serving Central Florida for over 45 years, our services include landlord/tenant representation, owner/seller representation, investor/buyer representation, property management, site selection, property valuation, and asset management. 0000393640 00000 n Bywater is a third-party administrator (TPA) of self-funded health insurance. Details, Group Health Maintenance Organization (HMO), including HMO Open Access (OA), Point-of-Service POS), and OA POS medical plans, All other group medical plans, and pharmacy and vision plans, Cigna Behavioral Health, Employee Assistance Program (EAP). Aetna, Anthem Blue Cross Blue Shield, Cigna, Oscar, Tricare and United Health Care typically cover weight loss procedures. 407.206.7300 8. Together with the TPA, our goal is to educate members so they can make better, more informed health care decisions. Evernorth Care Group is the group medical practice division of Cigna HealthCare of Arizona, Inc. Plans come with $0 virtual care and $0 preventive care Financial assistance available, if you qualify Additional coverage for diabetes and asthma/COPD, if needed Available for shopping during Open Enrollment (Nov 1-Dec 15, in most states) See what Cigna offers For a complete list of both covered and not covered services under your plan or policy, including benefits required by your state, see your insurance policy, evidence of coverage, or your employers insurance certificate or summary plan description.