Laura Buick GMC is a family owned and operated business with a strong commitment to customer satisfaction. We pick the car up and after a week the light came on and the dash bored went crazy light going off and on and the car cutting off. Great team at Laura Buick GMC. Director of Internet Sales - Laura Auto Group - LinkedIn Waiting for response from **** or *****. This company is false advertising. Twenty-million-dollars in inventory doesn't hurt, he said. Quality Buick GMC is your trusted Buick and GMC dealer. Dealership did not disclose vehicle being in an accident that involved being towed prior to purchasing. Jack Anderson III - Internet Sales Manager - Laura Buick-GMC, Inc THE BENEFITS OF CERTIFIED SERVICE When it's time for vehicle maintenance, let the Certified Service experts handle it. I have purchased two from Laura Buick and referred family and friends there. You declined these repairs as they were outside of your warranty coverage. Call 618-623-4768 or Email Us anytime! Engine light came on early Dec 2022-called and given appt 29 Dec 2022-when arrived for appt told that would not have time to assess and repair vehicle-error codes ran but appt rescheduled for 12 Jan 2023. Both should provide you with peace of mind that your vehicle is in sound operating condition. We would be happy to assist you in resolving your issues. All questions answered. Learn more about Birdeye. We're just a low-pressure place to buy, we had a lot of inventory and we had a lot of great incentives.. BBB Business Profiles are subject to change at any time. This is why your vehicle repairs were incomplete. They also have been provided all the information needed to reinstate the warranty. However, you were provided and declined additional repair work to fully repair your vehicle. Owner Jack Anderson III and his son Jack Anderson Jr., the sales manager, stand near a new car at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. Well I didnt end up getting the GMC but instead went with a ram. Sign in to save Retail Makeup Artist, Laura Mercier at Orveon Global. away) (618) 803-4225 | Confirm Availability Video Walkaround We combine family values, integr We can also see what type of coverage and/or goodwill we may be able to secure on your torque converter. We took it in and they kept it about another month and a half. Rolla, Farmington, and Chesterfield, MO Chevrolet, Buick, and GMC customers can visit us to check out our wide inventory of vehicles. We combine family values, integrity and character so that our customers are sure to get excellent service and are always treated with the utmost respect. Quality Buick GMC Dealer In Alton, IL | Serving Hazelwood, MO So idk if they didn't comprehend the what I was saying? Laura Buick GMC is a COLLINSVILLE Buick, GMC dealer and a new car and used car COLLINSVILLE IL Buick, GMC dealership. Laura Buick GMC, Inc. (1.43 mi. 903 N Bluff Rd, Collinsville, IL 62234 United States, 'Facebook Reviews' are now 'Facebook Recommendations', How to respond to bad reviews and repair your online reputation. Customer service online and in person were amazing and very friendly. The other items recommended were not since you did not authorize or pay for the additional repairs needed. The new showroom at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. When my payment statement arrived I noticed extra money besides the wheel warranty was credited towards the balance. *******************************. View Laura Bogard's profile on LinkedIn, the world's largest professional community. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. He's one of the new salespeople hired on since the expansion. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Jack Anderson - Owner - Laura Buick-GMC, Inc. | LinkedIn Join to connect Laura Buick-GMC, INC. Report this profile Experience . (And who knows how many more.). Used Cars; New Cars; Certified Cars . Something old and something new help Collinsville car dealership sales soar BBB Business Profiles generally cover a three-year reporting period. Our goal is to give you a better way to purchase and service your automobile. So every time I get in my truck Im reminded of the day I took my truck to Laura Buick to get what should have been a simple part change. I wasn't calling about the truck issue was calling about the coverage and I was getting work done at **** ***** ***** and they also reassure me the coverage doesn't not match for diesel work only gas powered. LAURA BUICK GMC - 24 Photos & 120 Reviews - 903 N Bluff Rd - Yelp Laura Chevrolet Buick GMC of Sullivan | Inviting Chesterfield, Rolla Upon initial inspection it was discovered that your vehicle was lacking fluids and coolant. This was all explained to you by our service advisor, ***** ***, prior to work being performed. It's much more comfortable.. We apologize for the dissatisfaction you are having with the warranty product you purchased two years ago. It's the tried-and-true customers who keep returning and the loyal workforce that have made them tops in the nation. I bought a new 2019 Sierra in Oct. on 2019. He informed me that he has spoken directly with Mr. ****** and that Mr. ****** was pleased to hear that the warranty had been reinstated and all issues resolved. ****Please Note: We are humans working with computers . I have your contact information and will be in touch after the holiday weekend once I have a response. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. They put a pin hole in my radiator that they refused to fix now my vehicle has to be towed home after paying for these repairs. Susan Hagopian and her husband Stephen Hagopian, of Glen Carbon, look at the interior of a 2012 Acadia FWD Denali at the Laura Buick-GMC dealership. It's been 2 days a 2min call to *** to double check and a call back is called customer courtesy and if I did this at my job I'd be written up or fired! You have permission to edit this article. Im baffled., Suspect charged in fatal shooting in downtown St. Louis, Former Sweetie Pies TV star Tim Norman gets two life sentences in nephews death, Cardinals manager Oliver Marmol slams ump C.B. Laura Buick GMC is a COLLINSVILLE Buick, GMC dealer and a new car and One Owner. Called and asked to bring in-inspected and advised that over 3000.00 worth of work needed. Drivetrain. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. The end of Oct. we took our Buick Regal to Laura Buick dealership because our check engine light was on. Well guide you through the process. They can feel the good vibes, see people hustling and running around. Your vehicle was towed to our service center from a different repair shop and came partially disassembled from the original repair shop. In any event we are here to help. Click the link in the email we sent to to verify your email address and activate your job alert. Yelp users havent asked any questions yet about Laura Buick GMC. Please contact me at your convenience and we can help resolve your concerns. As for the drain plug issue; we were able to verify that the plug was not stripped at the time we last serviced your vehicle. Bought a used 2015 GMC Sierra Denali from the business. Please let us know when you would like to have to coordinate the touch-up repair and we are happy to accommodate your schedule in doing so. Scott was very professional and helped as much as he could! Let me see if there is any possibility that they may goodwill a replacement dashboard. Search more new GMC vehicles for sale here at Laura Buick GMC. Get more reviews from your customers with Birdeye. Thank you for bringing this matter to our attention. However, good things on the horizon! Yes 199. ************. They use *** and getting some work done I check with *** to let them know of a possible claim before going to shop and they tell me dealership sold me a extended coverage cover only by gas powered heavy duty and that the extended Coverage doesn't not cover Diesels and was told when I bought the coverage it did. Your warranty covered a portion of the replacement of several internal components of your engine. Please reach out to me via phone or email and I am happy to review this matter further in an attempt to cover your repairs. Chevrolet Owner Benefits at Laura Chevrolet Buick GMC of Sullivan Chevrolet Owner Benefits Owning a Chevrolet vehicle has its perks. approved for the Colorado through CarGurus Dan When I called the extended warranty company they said the extended warranty was also canceled. Seriously underwater., Arch Madness: 2023 MVC Basketball Tournament bracket, schedule, game times, TV info, St. Louis man charged in quadruple fatal crash; police say he ran off with his license plate, Centene expects to lose millions of Medicaid customers beginning in April, Neman: Missouri womans saga of trying to find common sense at Walmart, I can still hear the roaring of the engine, says father of teen maimed in downtown St. Louis. New Vehicles for Sale in BOWLING GREEN, KY | Leachman Buick GMC Cadillac Sistemista Windows/VMware (RIF. The trucks torque converter came apart the weekend before thanksgiving this year and sent metal into my transmission which is now getting replaced. Owner at Laura Buick-GMC, INC Collinsville, Illinois, United States. You can unsubscribe from these emails at any time. Two days later the check in light came back on. When I called they kept saying high millage and just wouldn't find me an answer gas vs Diesels coverage. stated that I needed to be approved through Laura Visit us today and see for yourself. | Learn more about Laura Waller's work experience, education . We are part of the Orveon Group, and in joining Laura Mercier you will not only receive innovative and artistry led training, you will also join an incredible group network of brands, where developing our people is at the heart of our business. Sign in to create your job alert for Makeup Artist jobs in Harrow, England, United Kingdom. Laura Waller - Senior Public Health Officer- Healthy Weight - LinkedIn I thought in purchasing the warranty I added 60k miles of warranty to the vehicle but have now found out that is not the case. I am sorry to hear you are having issues with your GMC Sierra. Location/ Store: Harrods, Knightsbridge Please let me know if I can be of further assistance or if you would like to discuss this matter over the phone. Laura Buick-Pontiac-GMC Truck, Inc. | Complaints | Better Business Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. What's really unique is you can see Jack here. You have had your Terrain for over 3 months with no mechanical issues or concerns prior to this. I called Laura Buick GMC who I bought the truck and warranty through to get my money back because the warranty was no good since the wheels couldnt be fixed. After finding the 2016 GMC Sierra truck with the options I was looking for on the Laura Buick/GMC website. in 16 reviews, I actually flew into St Louis from Atlanta and drove my new Canyon home. in 6 reviews, I bought a truck from Dave Pusa at Laura GMC and it was probably the best experience I think I could have had. in 9 reviews. We went in and they charge us another $1200. After a week the check in light came back on. Believe that I have experienced fraud and need help rectifying this issue. When Glen isn't managing our shop he . Get up-to-the-minute news sent straight to your device. I have seen road debris chip paint and bumpers but this isnt anything similar to that type of damage. Hours & Directions Service Appointment The expert team at Quality Buick GMC is committed to caring for your vehicle for as long as you own it. ***** ****** Unfortunately the truck was sold. The information that was provided thus far indicated that you had chrome wheels and that was why the cosmetic claim was being denied. I'm not mad or yelling but at this point how many do you have to do the same thing before it's insanity. View All Lifted Trucks Loaner 2022 GMC Sierra 1500 Crew Cab Short Box 4-Wheel Drive SLT Sale Price $58,396 Total Savings Up To $8,191 So no Im not happy and will not be any time I drive my GMC truck that rattles. He said many of his 50 employees have two and three decades of service with the company and several customers are now third-generation car-buyers from the dealership. I called dealership and spoke to the sales manager at Laura Buick GMC and he said they do not need to disclose vehicle accident report for unless it was a major accident. Subscribe with this special offer to keep reading, (renews at {{format_dollars}}{{start_price}}{{format_cents}}/month + tax). As a result of your most recent repair being cosmetic coverage on chrome wheels, an excluded condition and component, the warranty company denied this claim. from Atlanta and drove my new Canyon home. In case you have further questions on booking your test drive or require certain recommendations on how to reach our dealership, contact us at +1618-623-4768 where we now have happy, intelligent car dealership industry experts that can surely assist. Join to connect Laura Buick-GMC, Inc. Report this profile . HERCULANEUM - Used, Certified Vehicles for Sale - Sapaugh ***** ******General Manager***** ***** *** Chevrolet Owner Benefits at Laura Chevrolet Buick GMC of Sullivan That's out of more than 2,100 Buick-GMC dealerships nationwide. and it was probably the best experience I think I could have had. The warranty repair was approved by warranty company but the wheel company they used said they couldnt repair the rims. Laura Auto Group is a Buick, Chevrolet, GMC, Dodge, Jeep, Ram, Chrysler Laura Trucks Schedule Service Accessories Loaner Vehicles 903 N BLUFF RD COLLINSVILLE IL 62234-5820 US Sales (618) 623-4768 Service (618) 307-4724 Parts (618) 312-1524 Get Directions Hours Of Operation Sales Service Parts CATERING Belleville, IL DRIVERS - Laura Buick GMC IN COLLINSVILLE Thank you for choosing our dealership! Search listings from Laura Buick GMC in Collinsville, IL to find the right vehicle for you. I'm glad I didn't buy a 2022 heavy duty friend have the same issue I'm having 5k miles vs 150k diesel is a diesel my 2000 f350 400k miles no problem runs like champ. laura buick-gmc inc. Laura Buick GMC in COLLINSVILLE | Your Buick, GMC Dealer near St. Louis After three week they call us and we paid and receive our car. It appears that your third party warranty that was sold to you by your lender does not cover all components needed to repair your vehicle.
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