If you need additional assistance, please contact our Customer Care team via email at customercare@spokeo.com, or via phone at (888) 906-0850. . Contacted Spokeo customer service and asked what was going on. I received all the information I needed and was not interested in their service anymore. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Searches can also be performed to obtain court records, historical records, or business information. Thank you. Want to get this service cancelled so i wont keep getting charged but don't know how. posted 11/23/2013 Helpful (3) Not So Much (14) I just found a charge for $23.90 on my credit card statement. Our team members are available 7 days a week, from 5am to 8pm (PST).Thanks!- Spokeo Customer Support. I did a one time phone number search for $0.95 on 7/17/13. When it comes to my kids there is no stopping. They were running a promotion months ago for one report for 99 cents but like most of these "services" require payment of 99cents (understandably) with your credit/debit card (Bad idea). I have just bumped into the fee, because I decided to look into my expenses I found charge from them that did not make to bank account. Spokeo does not originate or create data, so our data reflects that of the original sources. It will go to the REFUND DISPUTE DEPT. I did a 99 cent background check and if I hadn't checked my credit card statement, I would not have seen the 39.99 subscription fee. I just happened to look at recent transactions this month and noticed Spokeo has been charging me, not once, but TWICE a month for at least a year and half. Our database covers social networks, public records, marketing lists, and other sources to reveal demographic details, public profiles, and more. 71 Unauthorized 20 Authorized Trending Reports. I apologize for any inconvenience, but it appears the usage which you described violates our terms of use. Spokeo, Inc. | Complaints | Better Business Bureau Profile I received 3 credits on November 12th for $9.98. Just another person that signed up for $.95 then received a recurring charge for $24.95 per month. Spokeo flagged my account as being in violation of their TOS, then banned me for life, all because I answered a survey question in 3 seconds without understanding it was a lifetime binding contract. Since the issue continued (I have attempted to use the service on different connections and devices) I thought maybe it was due to billing and I wouldn't need to worry about the issue. It goes against our guidelines to offer incentives for reviews. Sin agua no podemos vivir. I did not request this. Re: Luggage Storage at Santiago Airport. Unauthorized Transactions - Google explain and remove the charges. We need to sue this company already! Thank you for displaying those warm and helpful, safe, educational and easy tips about that topic to Jane. Hello, Our bank is disputing the charges. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. By the way, I have called the customer care team and they could care less, almost as if they are trained and directed to inform the customers that you would rather deal with someone like me than refund the $20 back and perhaps have a repeat customer. Thank you for giving us a try!Best-Spokeo Customer Care. Garbage! On November 11, 2018 I called and canceled a"Service" for Flogames (whatever that might be). Contact the card-issuer to close the account and dispute fraudulent charges. We received your complaint to the ComplaintsBoard.com Credit card charges after a one time $0.95 fee. Are Your Children Racking Up Charges From Mobile Games? Here's How to People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Didn't really need them BUT, I've been getting calls from different numbers. Spk*spokeo was found taking money from my bank account without authorization. Since last August, at least, anyone could buy Spokeo service for $19.95 a month.Their "7-day free trial" was a huge. Su escasez pone en riesgo la El establecimiento de oficinas de resiliencia ha sido clave para asegurar una implementacin efectiva de las estrategias de resiliencia de nuestras ciudades en Latinoamrica y en el mundo. They led me to believe that they had information for me but, when I paid them, it turned out that they didn't have any information. However I would like the money refunded and I want all of my personal information removed from your entire platform. The cost of renting a two-bedroom unit in the zip code 90630 is 50% above the national average at , Quick Facts Rommel lives at 52 Lincoln Aven, Cranston, RI 02920-7743. Since then they are charging $19.95/month on my credit card without my authorization. Be careful people.K. Thank you again for using our site and giving us a try!Thanks- Spokeo Customer Care. That's my two cents. Spokeo People Search allows you to search for anyone by performing a name, reverse email, reverse phone, or reverse address search. Spokeo does not originate or create data, so our data reflects that of the original sources. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks-Spokeo Customer Care. Under the Fair Credit Billing Act, your liability for unauthorized charges depends on whether the thief personally presented your card to make the purchase or just stole the number. Regional Service Director - Southwestern Region CA, AZ, NV, CO, UT, NM & HI Belimed Inc. Senior , Other convenors include former SC justice and ombudsman Conchita Carpio-Morales, former foreign affairs chief Albert Del Rosario, former party-list congressmen Neri . I demand my money back!! This issue is quite easy to resolve if you will use the Truebill app. - any other email address(es) (other than the one used to contact us)- if PayPal, the email address associated with the PayPal account- exact amount(s) charged and transaction date(s)Once the account is located and verified, I'd be happy to assist you with your request.I apologize for any inconvenience, or hardship this matter may have caused. These reverse searches are stated to be free. Their site offered various "introductory" programs so I selected "One Month of Service for $4.95". Does Spokeo charge to cancel? - Spokeo Help Center Tracy #1657 was very rude when I asked about account credit and the Sneaky way Spokeo charges you a membership even though youre on a free trial and cancel it. You took money out my bank account and I want it back. I called 877-913-3088 and also spoke to Erica. Every single time I try it said there was a connection time-out and to reload my request. I did a dispute with my bank as well and had my credit card # changed. Date: 4/2/2017 Generally speaking, an unauthorized credit card charge is one you didn't make that you don't have any explanation for. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. It is about misrepresenting Ms advertising lying down right rod and every single company on the internet does it, Spokeo - deceptive advertising and ripoff, Spokeo - they will not give you a refund when you discover their site is a scam, Spokeo - unauthorized credit card charges, Spokeo - refund, cancel membership today 30 days later by credit card, Spokeo - email search "results" that must be paid for to "unlock". The fraud continues -- I've never used Spokeo, never gave them a credit card number, yet 2 charges on my Amex this month. When I tried to call to cancel and get refund, their phone # said they are in a company wide meeting and can't answer the phone. For one, if you report that your card was lost or stolen before any fraudulent transactions actually occur, you're responsible for $0 in unauthorized charges, according to federal law. I will blow them up with negative review everywhere. We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you swiftly. I think this company and its customer service is horrible. I don't know what it is or how they stole my information, but I intend to put a stop to it. subscription service for 6 month packages. I just saw a charge from your company for 23,85 USD - 21,56Euro. My card and laptop was stolen and I believe they have made a payment to spikeo? You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Very unhappy. +[protected]. This time the resulting page offered the $4.95 deal, so I gave my credit card info and proceeded. Dear Kyle:I received your complaint to the Trustpilot.com page for Spokeo, on September 14, 2021 regarding our service and refunds made on your account, and I am happy to assist in resolving this matter. Many times, unauthorized charges. Find out how we combat fake reviews. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks-Spokeo Customer Care. It is billed quarterly automatically unless you cancel. Inc. is one of the leading IT distributors in the Philippines today. Absolute ripoff and the service was not even worth my time. If the thief personally presents your card to make the purchase, the card issuer can't hold you liable for more than $50 in fraudulent charges. Four steps you can take if you think your credit or debit card data was The settlement requires Google to contact all consumers who placed an in-app charge to inform them of the refund process for unauthorized in-app charges by children within 15 days of the order being finalized. Spokeo, Inc., a data broker that compiles and sells detailed information profiles on millions of consumers, will pay $800,000 to settle Federal Trade Commission charges that it marketed the profiles to companies in the human resources, background screening, and recruiting industries without taking steps to protect consumers required under the Fair Credit Reporting Act. Then I asked them why did they gave that new account, I never wanted one and never wanted to pay for it. I want the refund and my entire profile and information deleted ASAP! At first they couldn't even find my account and told me I had no account with them with the bank info they were taking money with each month. In order to locate an account, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) Since we don't originate or create data, our data reflects that of its original source(s). In order to locate an account, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) I used spokeo to confirm an address I wrote down incorrectly, a one time charge of .95 is what I paid for. In order to locate an account, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) Work Experience. Could possibly be the [censored] guy that passed law school from cheating and knows nothing about invasion of privacy laws. Dear Martinus:I received your complaint to the SiteJabber.com page for Spokeo, on March 3, 2021 regarding our service and charges made on your account, and I am happy to assist in resolving this matter. This whole experience makes me dread that Spokeo exists at all. I also have this on my card starting in June 2013 for 2 separate charges every month of $14.95 and $19.95. Press "0" immediately after the recording begins and you will quickly be connect to a live Spokeo representative that will help you with cancelling the account. In March this year, I tried to located a phone number by paying $0.95 to SPK-SPOKEO. What gives? Different banks. The company left an official comment to this complaint. Which cities are a part of the Resilient Cities Network? I been charge 3 times and I don't have idea what is this for, so i need my money back!! All I needed to provide was the last 4 numbers of the CC it is showing on and my last name. Google Play Protect Warning Strings for Malware and MUwS Categories Companies can ask for reviews via automatic invitations. charging my account for years for service I did not ask for, I am complaining about the lack of factual statistics that you try to charge people money to get information that is wrong misleading or in accurate. Only a small segment of Santiagos population has access to high-quality infrastructure, social services, business locations, and educational institutions, while poorer residents live in underserved and unstable communities. I was looking the owner of a disturbing number that calls me everyday and nobody speaks. scamming and unauthorized charges to my card. They trick users into setting up an account to get one look-up and this is the fee for that service. There are plenty of good, honest competitors that people can useand should. When my monthly credit card bill came in I was surprised to see multiple automated charges on my account that I never agreed to or inquired a report about." I inquired about the charge and was told several months prior I had used their cite to look up a phone number. New information is added to our system every day and I suggest you check back for new updates.Please allow me to explain the charges associated with services selected to your account. All rights reserved. I need my money back! As in an earlier post, she was very friendly and helpful. Imagine my surprise to learn I have a middle name! I miraculously subscribed to this service, an automatic monthly payment of some 26 dollars I NEVER agreed on. Please and Thank you! Never heard of you before. PayPal would not reverse the charges because they said it was authorized - I would not have knowingly signed up for a subscription, so how is that authorized? View Rommel Ong's business profile as Professor of Praxis at Ateneo De Manila University. I was able to locate your account with Spokeo. I called my bank for this 14.85 chargeif it post we start a fraud investigation on it! Regional Service Director-Southwestern Region at Belimed Inc. Senior Technical Support Specialist - Acquire BPO, Human Resources Business Partner at Manulife Philippines, IT Release Officer - Philippine National Bank, Operations Manager - Golden Arches Dev't Corp, AVP for Operations - McDonald's Philippines , Senior Assistant Vice President & Head of Agency , Tax and Investment Accounting Manager - AXA , Customer Service Representative - Exactstar Bpo , Customer Service Representative - Acj Oshopping , National President - Federation of Free Workers, Treasury Manager - Medtecs International , Operations Manager - Hello Ssam Bap Restaurant , Senior HR Business Partner - Legato Health , Head of Rewards Delivery & Transformation, Associate Director Digital Product Lead for . Spokeo - Unauthorized credit charges - complaintsboard.com In the meantime, I will contact my credit card to dispute this charge. Never ever give SPOKEO your credit card info. The company left an official comment on this complaint. Click here to get notifications about new complaints of Spokeo. As was mentioned previously, all Spokeo subscriptions automatically renew to prevent service interruption, and trials that were left unchanged, were charged on the service's renewal date. I will be calling their customer service to demand a refund or will be taking this scam and fraud to FCC or Law Enforcement. unauthorized charges on my banking account ! I appreciate that I didn't have to go through hoops just to cancel. New information is added to our system every day and I suggest you check back for new updates.Please allow me to explain the charges associated with the services selected to your account. I just saw a charge of $14.85 on my bank statement from this unknown company!! Ms Rigolet She explained that buried in the charge acknowledgement notice is an explanation of the trial period of 7 days. I apologize if this was unclear.I can confirm that this subscription has already been disabled back on October 5, 2022. How Do Banks Handle Unauthorized Transactions? - US News & World Report Find Instagram, Twitter, Facebook and TikTok profiles, images and more on IDCrawl - free people search website. I rarely use this checking account so did not notice the extra charges. SPK*SPOKEO Reviews - vCharges SCAM! Most of the time they're unsolicited calls that don't care if you put them on the DO NOT CALL LIST, they call you anyway. Only a small segment of Santiago's population has access to high-quality infrastructure, social services, business locations, and educational institutions, while poorer . It may be that they required a card number before starting the search. PAYPAL INST XFER - What Is This Charge? - HowChimp I want my money back and I am reporting this to the German-Police. I have contact information but have been unsuccessful thus far in contacting them. By continuing to visit this site you agree to our use of cookies. If someone wants to know private details about someone else they are either a stalker nosy or misinformed. I received your Dear Requester: If you look on your bank statement, there will be random numbers that appear with the general transaction information. I registered for a one-time fee and they have been charging me double for months (9.85 and 19.85) which I did not sign up for. You pay 99 cents but then if you don't cancel your free trial in 7 days then you get charged monthly. I pay my credit card on-line and have paperless billing. The City of Santiago recognizes the need for a sustainable urban development plan, which addresses both community planning and environmental degradation. Dear Requester:I received your complaint to the Trustpilot.com page for Spokeo, on April 26, 2022 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.When making a purchase, we do our best to let you know about the kind of information we may have available. Even more of a hassle is to help recoup the money of unauthorized transactions the credit card company wants to make sure you made every effort to resolve the issue with the merchant before getting involved which is a tedious task taking time and money away from my family even further all because I fell for the 99cent report trap. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They're website is www.spokeo.com Michelle Munive. Since a few months Spokeo is charging my visa card with 19.95 US$ every month for a service that I never asked for. This complaint was posted by a verified customer. Fat chance I'll get a sympathetic ear and refund. - any other email address(es) (other than the one used to contact us)- if PayPal, the email address associated with the PayPal account- exact amount(s) charged and transaction date(s)Once the account is located and verified, I'd be happy to assist you with your concerns.I apologize for any inconvenience, or hardship this matter may have caused. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Since we don't originate or create data, our data reflects that of its original source(s). A week or 2 later I received a $24.95 monthly subscription fee on PayPal. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Extremely bad business PracticesYou try to find a phone number, it costs 1.99$ you go for it. Do not give your credit card number to this company! Spokeo - they will not give you a refund when you discover their site is a scam Resolved Replied Spokeo - unauthorized credit card charges Resolved Replied Spokeo - refund, cancel membership today 30 days later by credit card Resolved Replied Spokeo - spokeo Resolved Replied Spokeo - Subscription Cancelled Resolved Replied Spokeo - Transaction The charge SPK*SPOKEO was first reported Feb 6, 2014. I purchased a single service, for $0.95, to look up an unknown phone number that was calling me. Add a new unauthorized purchase: ::: Tell us about the purchase. In addition I did not understand that I would start paying at the end of seven days. Search secret profiles for romme****@gmail.com, Search secret profiles for romme****@yahoo.com, Search for contact info, address history, relatives, jobs, education & more, Owner and Founder at MJN Business Solutions, In world most romantic word is i always love u and i always stay loyal to you181 followers, 1ro "B" P R O Y E C T O . They will see detailed information regarding the activity or inactivity on the account in question. Please reimburse for the past three months and close my account. Did you pay to look up someone's phone number or other info? 1 helpful vote. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Spokeo. If not I will be back on here with another report for you! just took 19.95 out from my bank! Apparently it's if you've ever tried to look up a phone number online. 2 reviews. I wanna do more, file a complaint and sue whoever are behind this crap. This review was chosen algorithmically as the most valued customer feedback. The only option was to delete my name and all (bogus) information from their website. SPK*SPOKEO 18006994 pobiera od sirpnia z mojego konta 19.95$ W smie pobrano 5.wplat,ostatnia 30 grudnia 2013.Nie wiem jak sie od tego uwolnic. Spokeo does not originate or create data, so our data reflects that of the original sources. Is there any way to stop this company? A copy will be sent to my Attorney General. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks-Spokeo Customer Care. We just got our credit card statement and found out theyd charged us $25! Same thing happened to me calling company no luck, I paid .95 for one time thing and they have been charging my credit card 19.95 for the last 4 months! they need to be redeposited into by banking account, ASAP. They charged me $47.90 for 3 days use; and said it is a one time charge only, no partial reimbursements. The complaint has been investigated and resolved to the customers satisfaction. I was charged 14.95, after canceling the subscription, with Spokeo, I canceled before the trial period expired, and they charged me, I went to my bank, and also called the company, to return my money to my account. Mostly, I used Spokeo to check how much of my personal life is discover able online. Makes unauthorized subscription charges Makes unauthorized subscription charges without you knowledge or consent. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Rommel Ong's Instagram, Twitter & Facebook on IDCrawl Why you can still be on the hook for credit card charges you didn't